Dunkin'

3.8
402 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Stonington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19 Hickey Drive, Stonington, CT
06379, United States

Hours

Reviews

3.8
402 reviews
5 stars
172
4 stars
101
3 stars
59
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Staff Performance

While some customers praised friendly and efficient staff, others reported disorganization and lack of professionalism.

Product Quality

Mixed feedback on coffee and food quality, with some customers enjoying their orders while others received incorrect or poorly made items.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty restrooms and unsanitary conditions.

Management Problems

Criticism directed at management for poor employee treatment and lack of accountability.
  • AP
    Alyssa Pangelinan
    4 days ago
    1.0
    disgusting, rude as hell only been here twice and every time i go, they’re very rude for no reason. snobby and just disgusting will never return
  • EK
    ethan kendrick
    Nov 15, 2025
    5.0
    Good fast coffee
  • RS
    Rebecca Sebastian
    Aug 28, 2025
    1.0
    I ordered 1 coffee. Pulled around to the window and then waited 15 mins for that coffee. FOUR zombified employees including a manager creeped by the window without saying a word or even making eye contact. Finally a young girl came to the window with tears and mascara running down her face and served me my coffee. The owner needs to throw the entire crew away. A group of overtired toddlers could run this establishment better. Oh and the coffee SUCKED
  • NL
    Nichloas Lafauci
    Aug 27, 2025
    1.0
    To rushed , don’t listen to what you say when it comes to orders , you have to say it 3 times and sound annoyed just for the workers to get your order right , I guess we have to start asking for straws when you get an iced drink bc the guy in the window just rushes me so I could leave thier drive through to make the timer on time , not organized at all , only one lady at the store makes it organized and makes sure she gets your order right , I’m about to swap to a different Dunkin and drive the extra 15 minutes to work so I don’t have to deal with these issues daily in the morning
  • TP
    Tori Pentell
    Jul 20, 2025
    1.0
    We came to this dunkin looking to get a bell not toasted with extra cream cheese. When we got the bagel, there was virtually none. No big deal, they’re just things happen. We went back in to have it fixed, and was very rudely told “I put extra cream cheese on there”. The gentleman making food proceeded to argue rather than even just giving us a side of cream cheese to fix it ourselves. The lady working front counter was wonderful, and did her best to diffuse the situation!

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Stonington, CT?

Dunkin' in Stonington, CT is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.