Service Issues
Numerous customers reported poor service, including long wait times, disorganized staff, and rude employees.
Food Quality
Many reviews indicated a decline in food quality, with complaints about stale items, incorrect orders, and unsatisfactory portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and overflowing garbage.
Operational Hours
Customers expressed frustration over inconsistent dining room hours and drive-thru availability.
Positive Experiences
Despite the negative feedback, some customers praised the fast service, friendly staff, and fresh food at certain times.