Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and communication issues.
Food Quality
Food quality was inconsistent, with several complaints about cold or poorly prepared items, while some customers praised the freshness and taste of certain menu items.
Cleanliness
The cleanliness of the dining area and ordering kiosks was often criticized, with reports of dirty tables and sticky surfaces.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration and dissatisfaction.