McDonald's

3.8
2113 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1103 E Main St, Stamford, CT
06901, United States

Hours

Reviews

3.8
2,113 reviews
5 stars
912
4 stars
454
3 stars
351
2 stars
125
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times, particularly in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers receiving stale or cold items, while others praised the freshness of their meals.

Cleanliness

While some reviews noted clean restrooms and dining areas, others mentioned dirty tables and poor maintenance during busy hours.

Efficiency

The restaurant is often busy, leading to long lines, but some customers appreciated the quick service during peak times.

Customer Experience

Several customers expressed frustration with the handling of mobile orders and the overall management of the restaurant.
  • HU
    Heather Umphrey
    Nov 10, 2025
    1.0
    I went to order and forgot to use my points I was going to use later that day to get my son a free happy meal. I realized right after paying while still at the register if they could void it and redo it so I can scan my barcode. They refused. I am pretty sure they are supposed to ask you in the beginning of the transaction and they didn’t. My family spends a lot of money here and voiding redoing would have taken maybe two minutes. There wasn’t anyone behind me. They flat out refused and I am upset. I worked at a McDonald’s before so I know they could have done it for me. This is very bad customer service. The fries were cold today too. She said I could enter me receipt in the app but it takes up to five days to get them. It really put me in a poor mood.
  • DB
    David Benjamin
    Nov 10, 2025
    5.0
    Efficient spot. Long drive through line. Best to know some Spanish if you need assistance
  • AA
    Ana A
    Nov 1, 2025
    1.0
    The staff told me that the service is down and only cash is accepted. I placed my order through the app and I already paid for my order. When I came to the window the staff member told me that they didn't have food anymore and I couldn't get my food or my refund. What kind of service it is?
  • JC
    Jario Colam
    Oct 30, 2025
    1.0
    Worst drive thru in history lmao they’ll have you waiting 15 minutes, especially if you right there at the microphone. Always a long drive thru line at random parts of the day. Put your radio all the way up to bother them so they can respond faster
  • JB
    J Ette Bantolino
    Oct 23, 2025
    3.0
    I stopped to use restroom,and all seem flowing as usual one thing I did notice was the strange parking and entrance and exit area be careful we went the wrong way, I wasn't driving but I remember telling my sister I think you're going the wrong way which we were we parked picked up our passenger that's all we can tell you

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is there a drive-thru available at this McDonald's and what are its hours?

Yes, there is a drive-thru available and it operates 24/7.