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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(374 reviews)

Business Details

33 W Broad St, Stamford, CT
06902, United States
(203) 504-8682
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Stamford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
33 W Broad St, Stamford, CT
06902, United States

Hours

Reviews

3.6
374 reviews
5 stars
149
4 stars
84
3 stars
52
2 stars
28
1 star
61

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently reported unsanitary conditions, including dirty bathrooms and unkempt store appearance.

Food Quality

Many reviews mentioned stale or poorly prepared food items, including hard bread and burnt bagels.

Customer Service

Service was often described as slow and unfriendly, with multiple instances of incorrect orders and rude staff behavior.

Management Issues

Several customers noted poor management practices, including disrespectful treatment of both employees and customers.

Inconsistent Experience

While some customers praised the friendly staff and good coffee, many others had negative experiences, indicating a lack of consistency in service and product quality.
  • GR
    Gabriel Nieves Reyes
    Feb 19, 2026
    1.0
    Don’t bother coming here. This place can’t make a simple iced coffee at all. I ordered less ice several times and I go in and my drink is entirely ice. $5 for a cup of ice. Straight robbing people. Also they can’t make matcha at all unless you want milky foam with a ton of ice in it. Beyond a joke.
  • VG
    Veronica Garcia
    Jan 24, 2026
    1.0
    By far the worst Dunkin’ Donuts I’ve been to in Stamford. The store constantly looks dirty and unkempt, which immediately kills the experience. The cashier looks like he just rolled out of bed and clearly doesn’t want to be there. I understand life is hard and everyone has bad days, but basic cleanliness and professionalism should still be expected at work. I barely ever get food here anymore because it always tastes old. The bread is consistently hard like a rock, as if it’s been sitting out all day. That’s completely unacceptable for a place that serves food. Orders take forever, even when it’s not busy, and the attitude behind the counter makes the wait even worse. What’s more uncomfortable is how the cashier treats other employees — openly rude and dismissive, creating an awkward and negative environment for both staff and customers. Overall, this location needs serious improvement in cleanliness, food quality, customer service, and management. I won’t be coming back.
  • AB
    Ana Beatriz
    Dec 15, 2025
    5.0
    Very nice and attentive staff
  • PR
    Pranay Ranjan
    Oct 17, 2025
    1.0
    Guy at the counter is ridiculously rude.
  • RB
    Ry “RyBoogy” Boogy
    Oct 6, 2025
    1.0
    Only 1 guy knows what he's doing. I got the wrong hashbrown n cheese cup wrong 3 times in a row. The coffee had 0 caramel in it 4 times in a row... you guys are literally charging me extra and not even putting any in. Emailed dunkin multiple times no answer. I'll buy and make my own breakfast from now on.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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