Wendy's

3.4
331 reviews

About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1799 Meriden-Waterbury Turnpike, Southington, CT
06489, United States

Hours

Reviews

3.4
331 reviews
5 stars
127
4 stars
71
3 stars
33
2 stars
20
1 star
80

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, stale, and poorly prepared items.

Service Issues

Numerous reviews highlighted poor service, including rude employees, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Mixed Experiences

While some customers had positive experiences with friendly staff and good food, these were overshadowed by frequent complaints.
  • 44
    4021971
    6 days ago
    1.0
    Bad food. Bad hygiene. Bad service. Stay away.
  • JH
    Jason Haynes
    6 days ago
    1.0
    It's very big inconvenience to have to go out of my way to get food before I go to work first thing in the morning. Disappointed that they don't serve breakfast
  • BG
    Brian Griesbaum
    Dec 26, 2025
    1.0
    Horrific. Really have no clue what happened to Wendy's. Used to be the best out of the three. But now it isn't even in the top three. The wafer thin burger on Bacon Jr Cheeseburger is maybe 1/4" thick if that. No flavor and no juice. Honestly not sure what it was. Cheese not melted. Bun was cold. Horrible sandwich and it isn't this location only. Wendy's Corp need to visit stores and secret shop and taste what they serve vrs what McDonald's or Burger King serves. Dave would not be proud! I went to this location at 10am. Thinking breakfast and they did not have breakfast menu. I asked person and she said they don't do breakfast it is lunch menu all day all the time . Very disappointed. Won't return. Floor was sticky and again they just opened. So cleanliness isn't being promoted either.
  • JM
    Jeremy Morrissette
    Dec 12, 2025
    5.0
    Wendys is my go too for fast food.
  • TT
    TheRealDJTempo
    Oct 26, 2025
    1.0
    Very horrible will give you wrong items you didn't order don't go here

Frequently Asked Questions About Wendy's

Is Amc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through?

Wendy's drive-through is open daily from 9:00 AM to 3:00 AM.