Wendy's

3.5
326 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1799 Meriden-Waterbury Turnpike, Southington, CT
06489, United States

Hours

Reviews

3.5
326 reviews
5 stars
125
4 stars
71
3 stars
33
2 stars
20
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude employees, slow service, and incorrect orders, leading to a frustrating experience.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food safety concerns.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, highlighting good service on occasion.

Management Concerns

There were complaints about poor management practices, including lack of staff training and oversight, contributing to service inconsistencies.
  • TT
    TheRealDJTempo
    Oct 26, 2025
    1.0
    Very horrible will give you wrong items you didn't order don't go here
  • AA
    Anthony
    Oct 6, 2025
    5.0
    They didn’t have lettuce or tomato for our Bacon Cheesburgers or BBQ sauce. Defeated the whole purpose.
  • AR
    Alisha Rivera
    Sep 21, 2025
    2.0
    Employees are very disrespectful and restrooms are very nasty and disgusting I will stop coming if rudeness continues
  • JK
    John Katz
    Aug 24, 2025
    5.0
    Nice
  • SE
    Stephen Erickson
    Aug 7, 2025
    1.0
    Absolute garbage Wendy's location. Avoid at all costs!!! If they screw up your order, they reuse the incorrect burger and attempt to fix it. Cold and disgusting.

Frequently Asked Questions About Wendy's

Is Amc Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.