Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude employees, slow service, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with some customers experiencing food safety concerns.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, highlighting good service on occasion.
Management Concerns
There were complaints about poor management practices, including lack of staff training and oversight, contributing to service inconsistencies.
TT
TheRealDJTempo
Oct 26, 2025
1.0
Very horrible will give you wrong items you didn't order don't go here
AA
Anthony
Oct 6, 2025
5.0
They didn’t have lettuce or tomato for our Bacon Cheesburgers or BBQ sauce. Defeated the whole purpose.
AR
Alisha Rivera
Sep 21, 2025
2.0
Employees are very disrespectful and restrooms are very nasty and disgusting I will stop coming if rudeness continues
JK
John Katz
Aug 24, 2025
5.0
Nice
SE
Stephen Erickson
Aug 7, 2025
1.0
Absolute garbage Wendy's location. Avoid at all costs!!! If they screw up your order, they reuse the incorrect burger and attempt to fix it. Cold and disgusting.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southington, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southington, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 736-3662.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for Wendy's drive-through?
Wendy's drive-through is open daily from 9:00 AM to 3:00 AM.
Can I place an order online or via an app for Wendy's?
Yes, you can order through the Wendy's app available on the Apple App Store or via their website at https://order.wendys.com.
Does this Wendy's location offer delivery and takeout options?
Yes, Wendy's offers delivery and takeout services at this location.
What payment methods are accepted at Wendy's Southington location?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Southington for questions or feedback?
You can call the location directly at (860) 736-3662 or use the Live Chat on Wendy's Contact page. You can also leave feedback via their Customer Satisfaction Survey online.
Is Wendy's located at 1799 Meriden-Waterbury Turnpike currently open?
Yes, Wendy's is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
What are some nearby places to visit around Wendy's in Southington?
Nearby places include AMC Southington 12 for movies, Ragged Mountain Brewing Company for brewery tours, and The Salty Dog Tavern for American dining and drinks.
Is there a gym or fitness center near Wendy's Southington?
Yes, Commence Fitness Personal Training is nearby if you want to work out before or after your meal at Wendy's.
Are there other fast food options near Wendy's in Southington?
Yes, nearby fast food options include Subway, Burger King, Dairy Queen, and Tacos Mi Nacho Southington.
Where can I find Wendy's menu and nutrition information?
Menu pricing and nutrition details are available on Wendy's menu website and mobile app, which update as you customize your order.