Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of friendly and rude service, with many noting issues with staff attitudes and order accuracy.
Food Quality
Food quality was inconsistent, with complaints about cold, old, or incorrect orders, but some customers praised the freshness and taste.
Cleanliness
Multiple reviews highlighted poor cleanliness in the dining area and bathrooms, with reports of dirty tables and unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Speed of Service
Service speed varied, with some customers noting quick service while others experienced long wait times and delays.
JM
Jewel Merp
Nov 16, 2025
2.0
Everything I tried to order was out of stock. No lemonade, no frostys, no dipping sauces. Mind you they have 5 hours till close
BC
Beth Caouette
Sep 20, 2025
4.0
Fast& friendly service very clean restaurant.
CM
Christopher Martin
Sep 5, 2025
2.0
Went there late morning to try a Frosty Fusion which was buy 1 get one free, had a coupon that was no issue to use. The young man that took our order started off nice and then when he was done taking our order we discovered at the end his attitude was getting a little rude which he said “I cracked the cup” so he had to remake the 1st or 2nd of the frosty but paying 4 dollars in change seems like a lot for a small. I will never return to this place because I know that their prices are expensive.
NL
Nicole Lavietes
Aug 19, 2025
3.0
Just run on the mill. Job gets done but that's about it.
NS
Nettie Sarro
Aug 11, 2025
5.0
We got food to go. It was hot and fresh. Customer service was good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Southington, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Southington, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 736-1162.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Southington Wendy’s serve breakfast?
Yes, this Wendy’s location in Southington, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Southington currently open?
Yes, the Wendy's in Southington is open and committed to serving customers every day.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru is open daily from 9:00 AM to 1:00 AM.
Does this Wendy's serve breakfast?
Yes, the Southington Wendy's serves breakfast with options available via the website or app.
How can I find out if Wendy's delivery is available near me?
You can check delivery availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
What payment methods are accepted at Wendy's in Southington?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and prices can be viewed on order.wendys.com or the mobile app by selecting this location.
How can I contact this Wendy's location for feedback or questions?
You can call (860) 736-1162 or use the contact page on wendys.com for feedback.
Are there any nearby car wash services if I want to clean my car before visiting Wendy's?
Yes, Waterworks car wash and Russell Speeder's Car Wash are nearby, convenient for a quick car clean before your meal.
What other dining options are near Wendy's in Southington?
Nearby dining options include Fish and Chops (seafood restaurant) and Renaldo's Apizza & Pasta for pizza lovers.
Are there any convenient services close to Wendy's for errands after dining?
Yes, The UPS Store 4942 for shipping, LibertyX Bitcoin ATM, and Ocean State Job Lot discount store are all nearby for your errands.