Taco Bell

3.4
680 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 709 Queen St in Southington. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
709 Queen St, Southington, CT
06489, United States

Hours

Reviews

3.4
680 reviews
5 stars
260
4 stars
132
3 stars
72
2 stars
40
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several reviews highlighted issues with food quality, including undercooked items, incorrect orders, and food safety concerns.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poor food handling.

Staff Performance

Feedback indicated inconsistency in staff performance, with some employees praised for their service while others were criticized for being unprofessional.

Operational Issues

Customers experienced problems with the restaurant's hours, including being closed when they should be open and issues with payment methods.
  • SS
    Sueclo
    Nov 14, 2025
    1.0
    Every time I get a burrito from this place I specifically ask for no beans and they always put them in, personally im not allergic or anything but like some people are and this kind of stuff sends people to the hospital, literally putting people at risk knowingly
  • PC
    Pixie Chimeric
    Nov 14, 2025
    1.0
    I'm a pretty patient person and understand how badly places are understaffed and overworked, plus I acknowledge that they were somewhat busy, but... The experience I just had at this location has me absolutely livid. I was picking up an Uber Eats order, but there were a bunch of people waiting for their orders and there seemed to be some sort of confusion with a party of 4 or 5, so I was just chilling and vibing to the music while I waited. I made the mistake of ordering a drink while I waited because I'd been working for 8 hours straight and needed a pick-me-up. I saw the Rockstar "pineapple lime" and was intrigued, so I put my order in through the kiosk like the staff member asked me to. I eventually got the Uber order, but my drink still wasn't "ready". I thought maybe it was a special fountain drink that involved multiple steps to make. After a while longer, I noted the time and let the staff know that I'd come back for my drink because I had to go get gas at Cumberland Farms before they closed. Finally one of the other staff that had been working in the kitchen said "you just had the one Rockstar drink?" I confirmed it. Much to my shock and rage, the drink I ordered was IN A CAN. It took the staff member literally 15 seconds to just hand me the can out of the fridge. So I waited over 10-15 minutes for a can when I was trying to get two orders to customers. The staff member who took my order either didn't know that it was just in a can - or I imagine she would have gotten it for me in seconds - or she was just being completely negligent. The icing on the cake is that the drink wasn't even correct. Either it's listed on the menu wrong, or I was handed the wrong item. Don't get me wrong, it still tastes good and has pineapple in it, but it wasn't pineapple lime. I can forgive mistakes fairly easily, but this felt inexcusable.
  • CC
    Carla C
    Nov 7, 2025
    2.0
    Food was fine, better then some other Taco Bell locations . Staff looked miserable. Not one smile , not one hello. If they made eye contact, made you feel like you should leave. I almost walked out without my food as I felt so uncomfortable.
  • AM
    Alyssa Minto
    Oct 31, 2025
    1.0
    Pulled up to the drive through and the woman working it was extremely rude, clearly didn't want to be there. My whole order was made incorrectly, despite repeating each item individually for her. The fiesta potatoes were burnt and inedible, and the rest of my food was cold. If I didn't have to go back to work, I would have went back for a refund. Waste of nearly 40$. Avoid this taco bell at ALL costs
  • EJ
    emma johnson
    Oct 26, 2025
    5.0
    i went to this taco bell at 10:30 on a sunday. the workers are amazing, i had an amazing chicken quesadilla and my boyfriend had an amazing double stacked tacos. we love it here. please give your emoloyees a raise

Frequently Asked Questions About Taco Bell

What are the regular operating hours for Taco Bell at 709 Queen St in Southington?

Taco Bell at 709 Queen St in Southington is open daily from 8:00 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.

Does this Taco Bell location have drive-through service, and what are its hours?

Yes, this Taco Bell offers drive-through service from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.