Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the friendly and attentive service from staff members, particularly highlighting employees like Lucia and Darrell.
Food Quality
The burgers and fries received high marks for taste and freshness, with many customers expressing satisfaction with their meals.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
Portion Sizes
Some customers expressed disappointment regarding the portion sizes, feeling they were not commensurate with the prices.
SV
Steve Vendetti
5 days ago
5.0
Everyone was professional and courteous. Both cashiers were mindful of your products and gave suggestions as to what their favorites were. Keep up the good work!!!
CS
Coco S
Dec 31, 2025
5.0
Amazing food and quality! My favorite place that offers other options for those who don’t eat beef?
AK
Andy King
Dec 20, 2025
5.0
I love coming here. Employees are always busy in the kitchen (where you can see them) and the ones outside are behind the counter staying busy either making orders or cleaning/restocking items. No gossiping like Panera or fooling around like chipotle. Kudos to the manager for keeping it down because I know they always rotate employees and keep the atmosphere clean and fresh. It’s always a busy restaurant but they do keep up. Thank you for that. Appreciate it.
JR
Jeff Rodny
Dec 15, 2025
5.0
Came in weekday 11am, not busy, great food, great service. Smash Burger beats Shake Shack in price and taste, now sticking to Smash Burger for my top fast food burger!
-- edit --
Came back 3 days later to confirm and the Colorado burger does indeed beat all expectations. The green chili's add a needed spice you didn't realize burgers need (try adding chopped chili's at In-n-Out or sport peppers at Shake shack next time). Smash Burger gets it. The burger doesn't have the slightly too-dense flavor Shake Shack does, the cheese is perfect, and the crazy fluffy whole wheat bun just is the cherry on top.
Also - the smash fries are REQUIRED! So addictive with the unexpected flavor rosemary oil brings to the table - a must!
And it's nice to see a tasty and more healthy option of brussel sprouts on the menu, they were also very good.
My only gripe - while the dips for the chicken tenders were nice (try the truffle mayo and chipotle ranch!) and the tenders themselves are breast pieces which is nice, the breading is reminiscent of frozen chicken tenders, not breaded in the same way that a fresh fried chicken place does.
Overall 10/10! Will be ordering the Colorado Burger from here on out - never take it off the menu!
NN
Nicholas Nickson
Dec 10, 2025
3.0
The food is good quality but the portion sizes are laughably small for what you pay for. I paid over $14 for three chicken tenders and a single patty American burger. The tenders were tiny. They were tasty and the chicken itself was good quality, but they charge over $8 for three tenders....The burger was good but so tiny that, even with the toppings, it was invisible between the bun. When I unwrapped the burger it looked like I just ordered a burger bun.
This is peak shrinkflation to an insane degree. The food is good but they completely screw you when it comes to portion size and overcharge you like crazy.
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours of Smashburger?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger offer delivery service?
Yes, Smashburger offers delivery, with delivery hours generally from 10 AM to 9 PM on weekdays and from 11 AM to 9:30 PM on weekends.
Can I order Smashburger food online or through an app?
Yes, you can order through the Smashburger app available on the Apple App Store or online via their menu and order links.
Does Smashburger accommodate dietary preferences such as vegetarian options?
Yes, Smashburger serves vegetarian options and offers a children's menu as well.
Is Smashburger suitable for families and does it have wheelchair accessibility?
Smashburger welcomes families and has wheelchair accessible entrance, parking, seating, and restroom facilities.
What payment methods are accepted at Smashburger?
Smashburger accepts debit cards, credit cards, and mobile NFC payments.
Are there outdoor seating options available at Smashburger?
Yes, Smashburger offers outdoor seating for guests.
What nearby medical facilities can I find near Smashburger?
Near Smashburger, you can find Docs Urgent Care Southington and DOCS Urgent Care - Southington clinics for urgent care and medical services.
Which other restaurants are located near Smashburger for different dining options?
Nearby dining options include Noodles & Company for Asian cuisine, PizzaPie Southington Delivery for pizza, Gyro Love Southington Delivery for Greek and Eastern European food, and Dunkin' for coffee and donuts.