Brand Certified
Panera Bread
3.9(891 reviews)
Certified by Panera Bread • Feb 22, 2026
Business Details
365 Queen St, Southington, CT
06489, United States
Certified by Panera Bread • Feb 22, 2026
(860) 621-3536
Certified by Panera Bread • Feb 22, 2026
https://www.panerabread.com/en-us/cafe/locations/ct/southington/365-queen-st
Certified by Panera Bread • Feb 22, 2026
About
Certified by Panera Bread • Feb 22, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Southington is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Feb 22, 2026
Hours
Certified by Panera Bread • Feb 22, 2026
Reviews
3.9
891 reviews
5 stars
413
4 stars
211
3 stars
100
2 stars
57
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold dishes, missing ingredients, and overall poor quality.
Pricing Concerns
Several reviews mentioned that the prices were too high for the portion sizes and quality of food received.
Staff Attitude
There were multiple complaints about rude or unhelpful staff, impacting the overall dining experience.
Inconsistency
The dining experience varied greatly, with some visits being satisfactory while others were disappointing.
- LLLivFeb 18, 20263.0I ordered online and when I got there, it was all set for me to go! No waiting needed. There was a head manager walking around and he was very kind and asked customers, including myself, if they had everything they needed. I got my apple Fuji salad and I made sure to put no tomatoes on my online order and they listened! Not many Paneras would do that made me happy!
- BDBill DawsonFeb 16, 20263.0This Panera right off Rt 84 at Queen Street has the same decent food as all Panera outlets. However, the service was non existent with self service kiosks and no one close by to help. Only the very convenient location will spur a return trip
- LBLean BeanJan 15, 20261.0I’ve been to this Panera a few times, and the last two visits have not been great. The portions have gotten smaller and the prices have stayed the same or have increased (and a part of me gets that we’re in a recession but it still sucks). The last visit that prompted my review was when I ordered the chicken roma with the asiago bagel through the drive-through. I sat down to eat when I got to my office and found that there was NO chicken in my sandwich, which was absolutely unfortunate because the rest of the sandwich tasted fine. Just disappointing :(
- TYTracy YCDec 27, 20254.0Pretty good. Very high on pricing in my opinion. We got 2 breakfast sandwich and 1 scones thingy 2 coffees and almost $40.
- KBKatherine BunkoDec 21, 20251.0Literally the worst Panera on the planet. I do not think in all the years they have been opened in Southington, they have ever gotten an entire order correct. How do you exactly sell pick 2s and then not provide them? This is such an ongoing issue with this store. We've tried several times hoping things would get better. Never does. Understaffing is always their excuse- yet- they never seem to have a hiring sign on the door.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Southington accept reservations?
No, Panera Bread in Southington does not accept reservations.
What are the opening hours for Panera Bread Southington?
Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.
Does Panera Bread offer delivery or pickup services?
Yes, Panera Bread offers delivery, drive-thru, and pick-up services but does not have curbside pickup.
Can I order online or via an app from Panera Bread Southington?
Yes, you can order online through Panera Bread's website or use their iOS app available on the Apple App Store.
What types of meals does Panera Bread serve?
Panera Bread serves breakfast, brunch, lunch, and dinner with a menu focused on soups, salads, and sandwiches.
Is Panera Bread Southington a casual dining restaurant?
Yes, the attire at Panera Bread Southington is casual, suitable for a relaxed dining experience.
What payment methods are accepted at Panera Bread Southington?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
Are there nearby healthcare facilities close to Panera Bread Southington?
Yes, Velocity Urgent Care and AFC Urgent Care Southington are nearby, offering urgent medical services which might be convenient before or after your visit.
What other food options are close to Panera Bread Southington?
Nearby food options include Fancy Bagels, Nardelli's Grinder Shoppe, Gohan Japanese Cuisine, and The Fresh Monkee for a variety of deli, Japanese, and health food choices.
Where can I find other services or shops near Panera Bread in Southington?
Close to Panera Bread you will find places like T-Mobile for mobile phones, Webster Bank for banking needs, Sherwin-Williams Paint Store for home improvement, and several beauty salons like Beauty Nails Spa and Kim's Nail & Spa.
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