Panera Bread

3.9
886 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Southington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
365 Queen St, Southington, CT
06489, United States

Hours

Reviews

3.9
886 reviews
5 stars
411
4 stars
211
3 stars
98
2 stars
57
1 star
109

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported extremely slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold dishes, missing ingredients, and overall inconsistency.

Staff Attitude

Several reviews highlighted rude or unprofessional behavior from staff, contributing to a negative dining experience.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food offered.

Inconsistent Experience

Overall, the dining experience at this location was described as unpredictable, with some visits being satisfactory while others were disappointing.
  • TY
    Tracy YC
    Dec 27, 2025
    4.0
    Pretty good. Very high on pricing in my opinion. We got 2 breakfast sandwich and 1 scones thingy 2 coffees and almost $40.
  • PF
    Pamela Foley
    Dec 23, 2025
    5.0
    The staff at the Southington, CT Panera were fabulous. They helped me correct an error on a big order that was totally my fault, and they all did that cheerfully. Food as usual was very good. Panera is our go-to when we're traveling, and this location was stellar.
  • KB
    Katherine Bunko
    Dec 21, 2025
    1.0
    Literally the worst Panera on the planet. I do not think in all the years they have been opened in Southington, they have ever gotten an entire order correct. How do you exactly sell pick 2s and then not provide them? This is such an ongoing issue with this store. We've tried several times hoping things would get better. Never does. Understaffing is always their excuse- yet- they never seem to have a hiring sign on the door.
  • AC
    Alyssah Chouinard
    Dec 15, 2025
    1.0
    Went there lastnight waited 45 mins for food. Once the food was ready they tell me they don’t have the correct bread I ordered. Soup was cold.
  • PD
    Princess Diaz
    Nov 17, 2025
    1.0
    Server was great food was terrible, sad to say a bite was all we had. So bad we had to spit it out. Absolutely no flavor.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Southington accept reservations?

No, Panera Bread in Southington does not accept reservations.

What are the opening hours for Panera Bread Southington?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.