Panera Bread

3.9
879 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Southington is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
365 Queen St, Southington, CT
06489, United States

Hours

Reviews

3.9
879 reviews
5 stars
409
4 stars
208
3 stars
98
2 stars
57
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with waits often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Staff Attitude

Feedback indicated a lack of professionalism and courtesy among staff, with several customers noting rude or dismissive behavior.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, including cold dishes and unsatisfactory portions.

Management Issues

Several reviews pointed to poor management practices, including disorganization and lack of responsiveness to customer complaints.
  • PD
    Princess Diaz
    Nov 17, 2025
    1.0
    Server was great food was terrible, sad to say a bite was all we had. So bad we had to spit it out. Absolutely no flavor.
  • AB
    A Berry
    Nov 11, 2025
    1.0
    Why is the girl with the pink eyebrows and green hair so snotty all the time?
  • 44
    4021971
    Oct 31, 2025
    1.0
    I won't go here ever again. I won't nitpick about the food and the service like some people do. There was enough wrong that made my lunch unpleasant. These chain restaurants are all failing.
  • MG
    Mike Galik
    Oct 29, 2025
    1.0
    Completely incompetent staff there is 0 reason to be sitting in a drive through for more than 20 minutes. Ended up leaving as my lunch break was ending thanks for nothing
  • CC
    CancerFreeSince9D
    Oct 19, 2025
    1.0
    Don’t bother tipping. If you’re wondering if it will affect the quality or quantity of your food, it won’t. No amount can fix bad, snappy, unapologetically unpleasant, ill-mannered, and crass attitude. The staff needs to turn their attitude down several notches and turn up the hospitality. The service would greatly improve if the staff were friendlier and more attentive. Starting with not forgetting food items. The staff’s attitude was off-putting, a dose of courtesy and professionalism is badly needed. Less ‘we’re doing you a favor’ energy, more ‘we’re glad you’re here’ would make for a much better experience. Please, eat here if you like wasting money and helping to employ ungrateful people. Meanwhile, plenty of other, good-intentioned, friendly, pleasant, polite, considerate, warm and welcoming people are desperately looking for a job who can turn this location 180* to its full potential and make it shine.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Southington accept reservations?

No, Panera Bread in Southington does not accept reservations.

What are the opening hours for Panera Bread Southington?

Panera Bread is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sundays.