Dunkin'

3.6
299 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
262 Meriden Waterbury Tpke, Southington, CT
06489, United States

Hours

Reviews

3.6
299 reviews
5 stars
131
4 stars
57
3 stars
34
2 stars
21
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Speed of Service

Many reviews highlighted slow service times, particularly in the drive-thru, with long wait times reported.

Product Consistency

There were numerous complaints about incorrect orders and inconsistent quality of food and drinks.

Cleanliness and Atmosphere

Some customers noted that the store was clean and had friendly staff, but this was not consistent across all reviews.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, citing issues with service and product quality.
  • JB
    Jim Bulger
    Nov 13, 2025
    2.0
    Pleasant people working there but stale food and never get the same coffee either to much auger not enough etc.
  • TT
    Tweet Tweet
    Nov 12, 2025
    2.0
    Food has gone downhill
  • VS
    Vera Seroczynski
    Sep 30, 2025
    1.0
    Order #634 at 3:14:35 Pm 9/30/2025. If I can give this place 0 I would.i ordered a carmel iced coffeee with cream and sugar, given incorrect order, going back and yelled at for saying it was badly made. Absolutely disgustingly treated and will not return ever again.
  • CM
    Christina Millette
    Sep 21, 2025
    1.0
    This is the worst Dunkin location I’ve ever been to.
  • SE
    Shane EGAN
    Sep 4, 2025
    1.0
    Do not order here if you have a caffeine sensitivity or heart issue. I order decaf, and EVERY single time I order from here I wind up shaky and jittery. The staff is always rushing around and barely acknowledge you, so they obviously aren't paying attention to what they're making.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southington, CT?

Dunkin' in Southington, CT operates from 4:00 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sundays.

Does Dunkin' in Southington offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.