Dunkin'

4.0
331 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1096 West St, Southington, CT
06489, United States

Hours

Reviews

4.0
331 reviews
5 stars
171
4 stars
75
3 stars
35
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and poorly made drinks.

Speed of Service

Service speed is inconsistent; some reviews highlight quick drive-thru service, while others mention long wait times and slow service.

Cleanliness and Atmosphere

The store is generally noted for being clean and having a pleasant atmosphere, contributing positively to the customer experience.

Product Quality

While some customers enjoyed the food and drinks, others reported issues with quality, such as burnt coffee and improperly prepared items.
  • SL
    Sam Lynn
    Jan 4, 2026
    5.0
    Best Dunkin workers around ! Food is cooked perfect and drinks are made great everytime
  • NW
    Natasha White
    Dec 31, 2025
    1.0
    Young girl with an attitude taking orders for the drive thru. Tone matters. People have their own issues to deal with…Nobody wants to deal with that hot mess. If you don’t like your job…leave.
  • BB
    Bingo Bingo
    Dec 21, 2025
    5.0
    Really good service and atmosphere. The dining room layout is one of our favorites. Always really clean. Food is always really good.
  • JL
    Jose Lugo
    Dec 21, 2025
    5.0
    Drive-thru awesome fast I was also treated with respect.
  • NN
    Nane N
    Nov 4, 2025
    1.0
    Went through the drive thru with my wife and ordered some latte and a sandwich. When I pull up to the window I forgot an item so I asked if they can add another sandwich to the order before I pay. They said NO. NO? Really? You can’t press a dang button to add a sandwich to the order? It’s not like I paid yet so it should be easy. It’s just a button to press. But no. They can’t add another sandwich to my order. Maybe I’m too fat and they’re just helping loose weight. I don’t know, maybe they’re lazy, who know, but I didn’t know I can’t add more stuff to the order than isn’t paid yet.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southington, CT?

Dunkin' in Southington, CT is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does Dunkin' in Southington offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.