Dunkin'

4.0
326 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1096 West St, Southington, CT
06489, United States

Hours

Reviews

4.0
326 reviews
5 stars
166
4 stars
75
3 stars
35
2 stars
11
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and inattentive service.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed is inconsistent; some customers enjoyed quick service, while others faced long wait times, especially in the drive-thru.

Product Quality

The quality of food and drinks varies, with some customers praising specific items while others reported issues like burnt coffee or poorly made drinks.

Cleanliness and Atmosphere

The store is generally described as clean, and some customers appreciated the friendly atmosphere created by the staff.
  • NN
    Nane N
    Nov 4, 2025
    1.0
    Went through the drive thru with my wife and ordered some latte and a sandwich. When I pull up to the window I forgot an item so I asked if they can add another sandwich to the order before I pay. They said NO. NO? Really? You can’t press a dang button to add a sandwich to the order? It’s not like I paid yet so it should be easy. It’s just a button to press. But no. They can’t add another sandwich to my order. Maybe I’m too fat and they’re just helping loose weight. I don’t know, maybe they’re lazy, who know, but I didn’t know I can’t add more stuff to the order than isn’t paid yet.
  • RP
    Russell Pierre
    Sep 21, 2025
    5.0
    This was a drive thru Dunkin donuts establishment in Bristol CT.Getting to the drive thru was a bit tricky,so be patience.The workers were very respectful and kind.
  • GR
    Geoff Rabe
    Aug 24, 2025
    5.0
    Fast service and always polite
  • ZS
    Zaki S
    Aug 24, 2025
    1.0
    Slow and rude customer service
  • JP
    Jayson Peralta
    Aug 19, 2025
    1.0
    By far the worst Dunkin’ Donuts that I have been to Takes 15 minutes just to get a coffee every time I go with only two cars ahead

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southington, CT?

Dunkin' in Southington, CT is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sundays.

Does Dunkin' in Southington offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.