Dunkin'

3.8
239 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
433 Queen St, Southington, CT
06489, United States

Hours

Reviews

3.8
239 reviews
5 stars
118
4 stars
43
3 stars
23
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers reported rude and unprofessional behavior from staff, with some noting a lack of enthusiasm and care in service.

Order Accuracy

Numerous reviews highlighted consistent issues with incorrect orders, including drinks and food items being made wrong or missing.

Cleanliness

Several customers expressed concerns about the cleanliness of the location, mentioning dirty tables, bathrooms, and overall unsanitary conditions.

Service Speed

While some customers praised quick service, many others complained about long wait times, especially during busy hours.

Mixed Experiences

There were a few positive mentions of friendly staff and good service, but these were overshadowed by the overall negative feedback.
  • AE
    Annah Em
    Nov 6, 2025
    1.0
    All a bunch of rude, unprofessional women
  • JF
    Jennifer Fontanez
    Sep 16, 2025
    1.0
    $4.12 and is not even halfway. I'm so mad.
  • AA
    Amanda
    Aug 18, 2025
    1.0
    Rude staff, shut stuff down even before closing
  • TY
    Tracy YC
    Aug 13, 2025
    4.0
    Disappointed that the sale on the drinks can't be offered if the app isn't opening. They should be able to over ride and give you the sale seeing you have the app.
  • TS
    Tony Stacks
    Jul 24, 2025
    2.0
    This is unfortunately the closest Dunkin and I make it a point to always try and go to the next Dunkin because this place NEVER gets my drink right. Flies all over the food sometimes.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southington, CT?

Dunkin' in Southington, CT is open from 4:00 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' provides delivery and curbside pickup services for customer convenience.