Dunkin'

3.6
289 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
856 Queen St, Southington, CT
06489, United States

Hours

Reviews

3.6
289 reviews
5 stars
122
4 stars
58
3 stars
36
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews highlighted concerns about hygiene and cleanliness at the location, with some describing it as dirty.

Product Quality

While some customers enjoyed their food and drinks, others reported issues with stale items and unsatisfactory taste.

Operational Issues

Customers noted problems with the location's hours and responsiveness, including being closed during advertised hours and not answering the phone.
  • WH
    Wayne Holt
    Dec 26, 2025
    1.0
    Never was able to get my order because no one ever came to the speaker at the drive-through and people were beeping behind me so I went around to get a coffee and waited quite some time and when I got up there, the girl would not make my coffee and said that I had to go around again and get back in line. That was not going to happen so I left and unfortunately will not be going back again.
  • JB
    June Bosik
    Dec 26, 2025
    1.0
    Just got in the drive-through line and the speaker did not come on so we drove around to the window waited almost 10 minutes only to get up there and the girl at the window to tell us we needed to go back around. All we wanted was two coffees but she didn’t care so totally unacceptable and will not revisit that location
  • FW
    frank warzocha
    Dec 17, 2025
    5.0
    ANN was the best worker. She made my coffee very great and fast. She also made it with 67% of her love. She gave her daughter a doughnut 🍩. She needs a raise for all her hard work.
  • YS
    Yasuke Senju
    Sep 17, 2025
    5.0
    Phenomenal customer service, and always gets my order right. Great location and right off the highway. Thank you always 👍🏿
  • JS
    JON SUCKY
    Sep 11, 2025
    1.0
    found a hair in my egg sandwich do not go

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Southington, CT?

Dunkin' in Southington, CT is open daily from 3:30 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.