Brand Certified
Dunkin'
3.6(292 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
856 Queen St, Southington, CT
06489, United States
Certified by Dunkin' • Feb 22, 2026
(860) 628-5525
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southington, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
292 reviews
5 stars
123
4 stars
58
3 stars
37
2 stars
19
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistent Quality
Feedback indicated inconsistency in food and drink quality, with some customers receiving unsatisfactory items or experiencing hygiene concerns.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
Operational Hours
Several reviews mentioned that the location does not adhere to advertised hours, leading to customer frustration.
- DDDaniel DiazJan 16, 20261.0This dunkin prematurely closes. They are supposed to close at 9 but I see a woman rushing inside when shes throwing out the trash and then she shuts off the lights at the drive through. I was there at 7:50pm, an entire hour before close. Totally unacceptable, will not return
- WHWayne HoltDec 26, 20251.0Never was able to get my order because no one ever came to the speaker at the drive-through and people were beeping behind me so I went around to get a coffee and waited quite some time and when I got up there, the girl would not make my coffee and said that I had to go around again and get back in line. That was not going to happen so I left and unfortunately will not be going back again.
- JBJune BosikDec 26, 20251.0Just got in the drive-through line and the speaker did not come on so we drove around to the window waited almost 10 minutes only to get up there and the girl at the window to tell us we needed to go back around. All we wanted was two coffees but she didn’t care so totally unacceptable and will not revisit that location
- FWfrank warzochaDec 17, 20255.0ANN was the best worker. She made my coffee very great and fast. She also made it with 67% of her love. She gave her daughter a doughnut 🍩. She needs a raise for all her hard work.
- YSYasuke SenjuSep 17, 20255.0Phenomenal customer service, and always gets my order right. Great location and right off the highway. Thank you always 👍🏿
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website