Stop & Shop

4.0
472 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
100 Main Street North, Southbury, CT
06488, United States

Hours

Reviews

4.0
472 reviews
5 stars
215
4 stars
139
3 stars
55
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some employees received praise for their helpfulness, others were reported as rude or disrespectful, leading to mixed experiences.

Stock Availability

Many customers expressed frustration over frequent stock shortages and empty shelves, indicating a decline in product availability.

Cleanliness and Organization

The store is generally noted for being clean and well-organized, although some customers found it confusing to navigate due to layout changes.

Pricing Issues

Customers frequently mentioned high prices and perceived overpricing, especially compared to competitors, which has led some to consider switching stores.

Checkout Experience

Long lines and insufficient cashiers were common complaints, with many customers frustrated by the reliance on self-checkout options.
  • SS
    Sandy Schupper
    5 days ago
    4.0
    This stop& shop on Federal road in Brookfield, Connecticut has undergone a major facelift. It's like a completely new store. The layout has been changed significantly and it seems almost everything has been updated. The store was extremely clean and had plenty of inventory. Additionally, the interior was substantially increased.
  • LI
    Lisa Ingrassia
    Nov 11, 2025
    5.0
    They always have what I need and their prices are lower than soe other grocery stores.
  • JB
    Joseph Brady
    Nov 3, 2025
    5.0
    Been shopping here for 5 years, nice fresh food.
  • AK
    Alicia Koenig
    Nov 2, 2025
    3.0
    Good selection but a bit pricey
  • AM
    A M
    Oct 9, 2025
    2.0
    Place needs to hire more cashiers as my 80 yr old mom shouldn’t be bagging her own groceries

Frequently Asked Questions About Stop & Shop

What services does Stop & Shop at 100 Main Street North in Southbury offer?

Stop & Shop offers a wide assortment of grocery products with options for in-store shopping, online delivery, and pickup. They also provide services like flu vaccination, People’s United Bank services, RedBox, Coinstar, and Western Union.

What are the store hours for Stop & Shop in Southbury?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.