Dunkin'

3.8
662 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
77 Main St N, Southbury, CT
06488, United States

Hours

Reviews

3.8
662 reviews
5 stars
298
4 stars
159
3 stars
70
2 stars
38
1 star
97

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, unorganized operations, and incorrect orders, leading to frustration.

Cleanliness

Many reviews highlighted the poor cleanliness of the location, with dirty tables, restrooms, and overall unkempt conditions.

Staff Attitude

Several customers experienced rude or unprofessional behavior from staff, including being ignored or receiving dismissive responses.

Product Quality

There were complaints about the quality of food and drinks, including stale bagels and poorly made coffee.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during less busy times.
  • BR
    Brenda Rivera
    2 days ago
    1.0
    Black lady that was working on 1/10/26 at 9:00 AM was extremely rude. The other lady made my coffee wrong. I asked her to fix it and she did. But then the black lady( don’t know her name.) she’s tall. Jumped in stating that the butter pecan was in there (it was not) and that I had to pay extra. First time at this Dunkin’. Been to many others and the butter pecan coffee never tasted like that, simply because it was not in there. She was so utterly rude it was disturbing. I work in hospitality and wow, would I NEVER talk to a guest like that.
  • AM
    Anthony Mejia
    Jan 3, 2026
    3.0
    Typical dunkins but bathrooms need some cleaning.
  • TN
    Trevor Negron
    Nov 3, 2025
    1.0
    There phone goes straight to voicemail box instead of ringing. Its been like this for days.
  • HM
    HarHar Mahadev
    Oct 14, 2025
    5.0
    1st time ever in my life I had freshly made hit doughnuts here at this location came along the way going to NH. It was about 530am. I recommend to visit this location for hot freshly made doughnuts. My favorite is coconut doughnuts.
  • RT
    Rasika Tata
    Oct 7, 2025
    5.0
    Quick service. Clean store. Clean restroom

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Southbury, CT?

Dunkin' in Southbury, CT is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Southbury offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services in Southbury.