Dunkin'

3.6
240 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Southbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
999 Main St S, Southbury, CT
06488, United States

Hours

Reviews

3.6
240 reviews
5 stars
97
4 stars
54
3 stars
27
2 stars
18
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in the bathrooms, with some customers expressing concern about the overall cleanliness of the establishment.

Staff Attitude

While some customers praised friendly staff, others noted rude or indifferent attitudes, particularly towards female customers.

Inconsistent Quality

Customers experienced inconsistent quality in food and beverages, with complaints about stale donuts and poorly made coffee.

Convenience

The location is noted for its convenient access, especially for travelers, but issues with service and product availability detracted from the overall experience.
  • MC
    Mimi Cha
    Nov 15, 2025
    1.0
    The coffee is terrible. I’m an avid Dunkin’ customer and the taste of their coffee is not consistent with other Dunkin’ I’ve been to. I went to the Danbury one today and that one was good. The other Southbury Dunkin’ coffee is terrible as well. Not sure why, maybe they mix their beans (with lower quality)?
  • GL
    gisele lesmerises
    Oct 12, 2025
    1.0
    Horrible service. Stood in front of register but employee failed to tell me and serviced the person in the other line. Had a sparky attitude to the woman next to me. Then had enough time talking to another employee about her. She was really upset and asked for the manager. Bad attitude . Won't go back
  • SL
    Sej Oleic Liwanag
    Aug 16, 2025
    1.0
    Did an order and all the staff are just on their phones not trying to do their job this location is so bad all the employees come in high and the manager lacks proper care and training for this location. PLEASE GET THIS PLACE DRUG TESTED
  • LD
    L. DeMarco
    Aug 13, 2025
    1.0
    Nasty, nasty bathrooms. No way would I ingest their food. Yucky 🤢
  • NN
    Nando
    Jun 28, 2025
    4.0
    Typical Dunkin' Donuts . Always solid.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Southbury, CT?

Dunkin' in Southbury, CT is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.