Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Southbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
229 reviews
5 stars
99
4 stars
50
3 stars
28
2 stars
19
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers reported inconsistent service speed, with some experiencing fast service while others faced long wait times for orders.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, particularly with mobile orders and missing items.
Staff Attitude
Feedback on staff ranged from friendly and helpful to rude and unprofessional, indicating a lack of consistency in customer service.
Cleanliness
Several customers noted that the location was dirty and poorly maintained, impacting their overall experience.
Product Quality
There were mixed reviews on food quality, with some items being praised while others, like muffins and bagels, were criticized for being poorly prepared.
- JCJessica ChienNov 15, 20255.0Fast service on a Saturday afternoon. We waited zero minutes for our food when we dined in. The staff were eager to help my need. They also have a cute turkey with positive Thanksgiving message. This is an exemplary DD we loved! You can’t beat it’s location or service!
- RRRebecca RobinsonAug 20, 20251.0Worst dunkin ever. I have been here like 6 times. Takes them over 20 mins to make an order even mobile orders. NO EXAGGERATION! And 4 out of 6 times got it wrong. The poor manager runs around trying to do it all bc all his employees and lazy and rude. My son just came over and happened to stop there and just complained of the same thing. They really need to get their shit together. I now go 10 mins out of the way to go to any dunkin except that one. If I could give it zero stars I would
- JPJon PalmerAug 7, 20251.0Going down hill fast
- MMMatthew MAug 1, 20251.0They wouldn’t take $100 bill after ordering my order… I guess usd doesn’t count as currency anymore… walked out
- SSSamantha SweeneyJun 8, 20251.0This location is the worst dunkin location I have ever used. I only come here because it is close to my house but unfortunately this will be my last visit. They have only 1-2 employees. The place is a mess. I have made an online order and paid only to come and the location be closed. No coffee and they took my money. Go to the one in the center of Southbury instead.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Southbury, CT?
Dunkin' in Southbury, CT is open every day from 5:00 AM to 7:00 PM.
Does Dunkin' Southbury offer delivery and pickup services?
Yes, Dunkin' Southbury offers both delivery and curbside pickup services.
What can I expect on the holiday menu at Dunkin' Southbury?
During the holiday season, Dunkin' Southbury features the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there a mobile app available to order from Dunkin' Southbury?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices.
What types of meals are served at Dunkin' in Southbury?
Dunkin' serves breakfast, brunch, and lunch, including coffee, espresso, breakfast sandwiches, and donuts.
Does Dunkin' Southbury have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
What payment methods are accepted at Dunkin' Southbury?
Dunkin' Southbury accepts both debit and credit cards for payment.
Are there any nearby coffee shops to Dunkin' Southbury?
Yes, there is another Dunkin' nearby and also Chuck's Hawaiian Coffee close by for coffee lovers to enjoy.
What educational facilities are near Dunkin' Southbury?
Nearby educational facilities include First Steps Learning Center, The Next Street driving school, Bright and Early preschool, and Kumon Math & Reading Center.
What nearby dining options can I explore around Dunkin' Southbury?
You can visit Southford Pizza, THE LODGE Bar & Grill, Panchito Restaurant, and The Lodge for various dining experiences near Dunkin' Southbury.