Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
678 reviews
5 stars
369
4 stars
186
3 stars
70
2 stars
16
1 star
37
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently noted understaffing, particularly during busy times, leading to long wait times and poor service.
Customer Service
While some customers praised individual staff members for their helpfulness, others reported negative experiences with rude employees and inadequate service.
Product Quality
There were consistent complaints about the quality of produce, particularly issues with mold on fruits and high prices for meat.
Store Cleanliness
Many reviews highlighted the store's cleanliness and organization, with several customers appreciating the well-maintained environment.
Pricing Concerns
Customers expressed dissatisfaction with high prices compared to competitors, indicating a perception of poor value for money.
- CCCammy CatOct 18, 20252.0This pertains to South Windsor store. Only two registers open on a Saturday and NO baggers. If you have workers constantly calling out on weekends then fire them. Otherwise you may need additional workers or managers should come in to help. This is really bad! Prices are way up and no one working. Do better folks!
- RRRei ReiOct 12, 20251.0Came tonite to do quick shopping of 1 particular product that was on sale. Doors were closed for people who would want to get in, around 850pm. For more than a year now one side of stop n shop is usually closed around this time and there is only one entrance way to get in and out . But this time that open entrance way was also closed. I get people want to go home and especially on a Sunday night. But if a store advertises to close at 9pm it should close at 9pm and not 850pm. Please figure this out or get workers who are willing to do their job. I had to leave what I was doing to come here and people can’t do their job.
- LELeigh EsteySep 2, 20252.0Very busy for a holiday. While walking through the store, I discovered why I don't shop here. Their prices seemed ridiculously high. Only go here for a few last minute items. Unfortunate that people couldn't plan ahead and give these workers the day off.
- RPRachel PaleskiAug 30, 20251.0There is always mold on their fruit and berries
- PRPeter RotondoMay 30, 20255.0Customer service on a whole new level. I had a couple of snafus on online orders. Unfortunately, I'm in a position wherein I have to watch my pennies 😁 Justin Cardona called me and straightened out everything. He went above and beyond. Very grateful. I felt like a valued customer. This kind of experience builds loyalty. Kudos!
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in South Windsor, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery and pickup services?
Yes, Stop & Shop offers both delivery and attended pickup services for customer convenience.
What is the address and main contact number for Stop & Shop on Ellington Road?
The store is located at 1739 Ellington Road, South Windsor, CT 06074, and the main phone number is +1 860-648-4026.
What loyalty program does Stop & Shop provide to its customers?
Stop & Shop offers the GO Rewards loyalty program, allowing customers to earn points for gas or groceries and receive personalized offers.
What community initiatives does Stop & Shop participate in?
Stop & Shop is committed to fighting hunger through programs like the School Food Pantry Program to ensure no student goes to school hungry.
What financial services are available at or near Stop & Shop on Ellington Road?
Nearby financial services include People's United Bank and Western Union, as well as ATMs like Coinme and Santander Bank ATM for customer convenience.
Are there dining options near Stop & Shop where customers can grab a meal?
Yes, customers can visit nearby Bento Sushi for fresh sushi or Sal's Pizza for Italian-style pizza after shopping at Stop & Shop.
What entertainment or rental services are available near Stop & Shop?
Redbox kiosks providing video and video game rentals are conveniently located near Stop & Shop for easy access to entertainment.
Where can customers go for fitness or wellness activities near Stop & Shop?
Nearby options include MAX Fitness & Wellness Center, Fred Astaire Dance Studios, and Ju Long Wushu for various fitness and sports instruction.
Are there any home or auto-related services available close to Stop & Shop?
Yes, Blue Rhino Propane Exchange and Custom Interiors building supply store are nearby for home and automotive-related needs.