Dunkin'

3.9
289 reviews
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Business Details

263 Pleasant Valley Rd, South Windsor, CT
06074, United States
(860) 290-9935
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve South Windsor, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
263 Pleasant Valley Rd, South Windsor, CT
06074, United States

Hours

Reviews

3.9
289 reviews
5 stars
133
4 stars
71
3 stars
35
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Management Issues

Concerns were raised about unprofessional behavior from a manager, creating a hostile work environment.

Service Quality

Customers frequently reported slow service and incorrect orders, leading to dissatisfaction.

Staff Attitude

Mixed reviews on staff friendliness; some customers experienced rudeness while others praised the staff's helpfulness.

Product Consistency

Inconsistencies in food and drink quality were noted, with some customers receiving poorly made items.

Cleanliness

The store was generally reported as clean, contributing positively to customer experiences.
  • BH
    Brian Hidalgo
    Dec 16, 2025
    2.0
    During my visit, my personal experience as a customer was not bad, however, I observed behavior from a manager that was concerning and unprofessional. The manager spoke to employees in a harsh and disrespectful tone and was visibly upset, slamming items while working. Very child like. I witnessed the manager single out one employee, a very kind woman and repeatedly belittle and mock her in front of others. The manager appeared to target this same employee consistently for no clear reason. As a regular customer, I have noticed many new employees come and go, yet this same employee continues to be treated poorly by the same manager. This behavior creates what appears to be a hostile work environment. The manager’s attitude was rude, aggressive, and inappropriate. I felt uncomfortable witnessing how employees were treated and felt sympathy for those working under her supervision. As a valued customer, this is disappointing to observe, and it raises concerns about workplace culture and management conduct. I believe the manager goes by the name Sapphire.
  • FC
    Fire chaser Connecticut
    Dec 9, 2025
    4.0
    Just like the rest
  • MD
    Mihai Duduta
    Dec 3, 2025
    1.0
    Always slow
  • AZ
    Ann Zies
    Nov 26, 2025
    5.0
    Duve up muffin and mint hot tea was great
  • CB
    Connor Bradley
    Oct 23, 2025
    2.0
    This Dunkin used to be good. Not anymore. If you expect your sandwich to be assembled by a toddler, come here. If you expect your order to be wrong, come here. If you want slow service come here. Just go to any other Dunkin. I used to go here 3 or 4 times a week for lunch. Egg/cheese on a plain bagel is such a hard order for them to get right it's incredible. I don't go here anymore, it's not worth it.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in South Windsor, CT?

Dunkin' South Windsor is open Monday to Friday from 4:00 AM to 9:00 PM, and on Saturday and Sunday from 5:00 AM to 9:00 PM.

Does Dunkin' South Windsor offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services for customer convenience.