Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Dairy Queen Grill & Chill
845 Sullivan Ave, South Windsor, CT
06074-2047, United States
Hours
Reviews
4.1
860 reviews
5 stars
456
4 stars
193
3 stars
97
2 stars
39
1 star
75
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some items being cold, overcooked, or lacking in ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including slow service, rude staff, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a lack of staff hygiene.
Value for Money
Many customers felt that the prices were high compared to the quality of food and service received.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and enjoyed specific menu items like the Blizzards.
- JSJoshua Szumski3 days ago5.0Great food and great service thank you
- BDBobbie Jo Darrow4 days ago4.0My ice cream was good. My husband asked for a fish sandwich, which he said was good and also a hot fudge sundae, there was hardly any fudge (and it was on one side, no nuts or cherry). It was very loud in there due to a group of about 12 teenagers.
- DBDawn BrownOct 1, 20255.0Both my husband and I are from Southwick and we come down this way especially for your establishment. The food is wonderful. Served hot all the time. Plenty of fries soda is great. Everything is really wonderful. The fish sandwich was wonderful. Immaculate. The place is immaculate. The bathrooms very clean, and the service is very pleasurable.
- OAOmer AnwaarSep 23, 20253.0Service can be improved by training the staff about hygiene, sometimes they seem just not interested to keep it clean
- SCShannon CuddySep 9, 20253.0If you've been to a DQ then you already know the experience. A lot of teens taking orders and not paying attention to what was ordered so a lot of orders have to be remade which just adds to the wait time. The food is just frozen and reheated so not worth the price, aside from the teen favorite $7 burger, fries, drink and sundae combo.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in South Windsor offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and DQ ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in South Windsor?
Dairy Queen Grill & Chill is open Monday through Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:00 PM.
Does Dairy Queen Grill & Chill have facilities suitable for families with children?
Yes, the location offers booster seats, high chairs, family-friendly seating, wheelchair accessibility, and free WiFi, making it suitable for families and kids.
Can I order food online and pick it up at Dairy Queen Grill & Chill in South Windsor?
Yes, customers can place pickup orders via their online ordering system accessible at https://www.dairyqueen.com/en-us/order/pickup/n/43186/.
Does Dairy Queen Grill & Chill provide a drive-thru service?
Yes, this location has a drive-thru available for convenient ordering and pick-up.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available for customers who prefer to dine outside.
What nearby restaurants can I visit if I want different dining options around Dairy Queen Grill & Chill?
Nearby restaurants include Oscar's All American Grill for American cuisine, Joe Pizza for burger and pizza options, Dunkin' for coffee and donuts, and Red Onion for pizza.
Are there nearby services where I can handle automotive needs when visiting Dairy Queen Grill & Chill?
Yes, nearby you will find Valvoline Instant Oil Change and Jarvis Automotive for oil changes and general automotive repairs, as well as Valero gas stations for fueling.
If I'm visiting Dairy Queen Grill & Chill and want to enjoy a nearby fitness or wellness activity, where can I go?
Nearby fitness and wellness options include Synergy, a gym and yoga studio, and Cultivate Hair Collaborative and Linda's Beauty Nails for beauty and spa services.
How can I use public transit or find my way to Dairy Queen Grill & Chill using nearby landmarks?
Dairy Queen Grill & Chill is located near familiar local businesses such as AMF Property Management Corporation and TM Burgess Insurance. These landmarks can assist customers in locating the restaurant at 845 Sullivan Ave, South Windsor, CT.