Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
451 reviews
5 stars
226
4 stars
122
3 stars
40
2 stars
15
1 star
48
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
While many customers praised the friendly and helpful staff, there were significant complaints about rudeness and unprofessional behavior from some employees, particularly at the deli and self-checkout.
Cleanliness
The store is generally reported as clean and well-organized, although some customers noted issues with unsanitary conditions in certain areas.
Product Quality
Customers expressed dissatisfaction with the quality of certain products, particularly bakery items and meats, with reports of stale or spoiled goods.
Customer Service
There are mixed reviews regarding customer service, with some customers experiencing long wait times and unhelpful responses, while others had positive interactions.
Stock Availability
Several reviews mentioned issues with stock availability, including items being out of stock or not properly replenished.
- TTTeeDec 15, 20255.0This whole staff, is absolutely a wonderful part of this Stop & Shop. Each and every employer makes it a point to be caring, concerned and they all smile. ☺️ That's why I love shopping here plus calling them by their name and always complimenting them. Vikki is a Doll Baby! Professional enough to run that whole store! Recognize her abilities. Thank you.
- JMJason MartinNov 17, 20255.0Very helpful and friendly staff. Great experience.
- ABAna BanksNov 12, 20251.0I’m not sure what to say to this, it looks like a bear tore through all of the deli meat I bought, I’ve worked in deli and this seemed almost deliberate to me, furthermore, my mom gets her groceries at this stop and shop through Instacart and the one time they were too understaffed to take her groceries out (which she wasn’t made aware of and had to go inside and go on a wild goose chase to find this out herself) the woman working in customer service was quite rude to her and were acting like she was supposed to just magically know all of this was going on. My mom buys most of her groceries from you guys. I buy most of mine from the grocery store I work at (for a multitude of reasons that have piled up such as this). I much prefer the Stop and Shop in Granby. Everyone there is much nicer and more professional.
- CCCaroline CNov 8, 20255.0Stop and shop is clean and they have everything you could need. The store is well managed and they have lots of parking and a pharmacy too. You can self-check your order. They make good fried chicken and other foods ready to eat.
- MLMolly LSep 7, 20251.0Really upset with their bakery! My husband picked up tiramisu and a cupcake for my birthday today. Went to eat it just a few hours later and both were inedible, SO stole a fork couldn’t even go through it and tasted like plastic. Must have been sitting in the case for many days. Should have been a sign when the worker couldn’t even get the tiramisu off the plate to package…
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Simsbury?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Where is Stop & Shop located in Simsbury?
Stop & Shop is located at 498 Bushy Hill Road, Simsbury Commons, Simsbury, CT 06070, USA.
Does Stop & Shop offer grocery delivery services?
Yes, Stop & Shop offers delivery services so customers can have their groceries delivered to their home.
Can I earn rewards at Stop & Shop and how?
Yes, Stop & Shop has a GO Rewards loyalty program that provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What additional services does Stop & Shop provide at the Simsbury location?
Services include People's United Bank, Peapod online ordering, SCAN IT! Mobile, RedBox rentals, UPromise, Blue Rhino propane, Western Union, Pick-up (Attended), Coinstar, and a Fastcare Clinic.
How can I contact Stop & Shop in Simsbury?
You can call Stop & Shop at +1 860-651-4787 or fax at +1 860-658-4675.
What nearby grocery or retail options are available near Stop & Shop?
Nearby options include Peapod by Stop & Shop for online retail, and HomeGoods for furniture shopping, both within Simsbury Commons.
Are there entertainment venues near Stop & Shop in Simsbury?
Yes, nearby entertainment includes Apple Cinemas Simsbury, Hoyts Simsbury Cinema 8 for movies, and Apex Go Karting for go-kart racing.
What dining options are available near Stop & Shop in Simsbury Commons?
Nearby dining includes Lisa's Luna Pizza for Italian cuisine, Chili's Grill & Bar for a variety of dishes, and Maeda Sushi Restaurant for sushi.
Is there a fitness center near Stop & Shop?
Yes, the Zoo Health Club and Dill Dinkers golf and gym are nearby for fitness and recreational activities.