Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Shelton is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
796 reviews
5 stars
398
4 stars
183
3 stars
82
2 stars
35
1 star
98
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or rude.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the location, with reports of sticky tables and unsanitary conditions.
Food Quality
Customers expressed mixed feelings about food quality, with some enjoying their meals while others complained about portion sizes and freshness.
Service Speed
Many customers noted long wait times for orders, both in-store and at the drive-thru, contributing to a negative experience.
- RRRobert6 days ago5.0My wife and I had lunch at Panera January 6 she had a dipper I had soup and half a sandwich it was very good she has been here before it was my first time they gave me a free cookie
- CCChristopherDec 22, 20251.0Did an online drive thru order for a Cesar salad. Got all the way home to find no salad dressing. No compensation for their mistake. Would you eat a dry salad?
- DDDave DaveDec 10, 20254.0Breakfast and smoothies are good
- KBKee BickleyNov 26, 20255.0Best Panera around!!! Marcus the manager and staff are fabulous!! My friends and I eat there every Wednesday and have been doing so for 3 years!!
- LRLisa RandallNov 18, 20251.0TWICE TWICE TWICE THEY SCREWED MY ORDER. I PLACED IT ON THE PANERA APP AT 12:25 TODAY. HALF AN HOUR LATER AN ORDER ARRIVED AT MY DOOR. BUT IT WAS COMPLETELY THE WRONG ORDER. I NICELY CALLED BACK AND THEN WHO WAS EITHER NEW OR HAD A SERIOUS LEARNING ISSUE BUT I HAD TO REPEAT MYSELF 10 TIMES AND STILL DIDNT UNDER WHO I WAS, MY NAME, ORDER NUMBER, THAT ITS ONLY SHELTON CT. WHAT TIME IT WAS. FINALLY ASKED TO SPEAK WOTH STORE. HE SEEMED NICE, APOLOGIZED AND SAID HE WOULD RESEND IMMEDIATELY AS I WAS WORKING FROM HOME. I AM THE OWNER OF large company in the area and have PANERA so much business over all the years they are here, at multiple locations. And just so you know I told him that deliverer made a mistake. He promised he would immediately resend it correctly it correctly but didn't. I kept looking and looking and looking. Can you believe this. Then I called again because I still wanted my 1/2 sandwich and ice tea because I am working from home. This tome, rhe male manager had left without any records of what happened. So again now I'm getting a very young and inexperienced woman answering the phone. Again another person who is naive and and has/d a lot of problem understanding me. No apology for what I have been through over and over. No understanding of what happened over and over. If she me one more time why I am calling or what I want or or redelivered. THE THIRD TIME. SHE TOLD MECTHAT THAT SHE IS THE TEAM LEADER. THE ONE WHO DOESN'T INDESTAND WHAT I AM SAYING AND WHY I AM UPSET AND WHY I AM UNDERSTANDBLY GETTING VERY ANGRY AND UPSET. AND THEN ARE YOU READY SHE TELLS THE TEAM MANAGER THAT INSTEAD OF APOGIZING TO ME FOR RHE MASSIVE SCREW UP SHE GETS DEFENSIVE WITH ME. NOT ONE APOLOGY FOR THE MULTIPLE SCREW UPS. BECAUSE SHES NOT ADULT OBVIOUSLY BUT IMMATURE TEEN OR 20 YEAR OLD WHO SHOULDNT HAVE THIS JIB. SHE STILL DID NOTHING TO FIX THIS OR APOLOGIZE LIKE AN ADULT, WHICH SHES NOT. THEN THREATENED TO HANG UP ON ME AND DID!!!! THEN I CAN PROVE THROUGH VERIZON BUSINESS BECAUSE I HAVE A LARGE SUCCESSFUL BUSINESS WITH SO MANY GOOD REVIEWS, SO MANY. THEN I COULD PROVE SHEVBLOCKED MY HALL MULTIPLE TIMES BY HANGING UP., MULTIPLE TIMES. I WAITED A FEW MINUTES FOR HER TO NOT RHINK I WOULD CALL BACK. THEN SHE FINALLY ANSWERED AND HUNG UP ON ME! THIS IMMATURE TEENAGER.
Frequently Asked Questions About Panera Bread
Does Panera Bread in Shelton accept reservations?
No, Panera Bread in Shelton does not accept reservations.
What are the operating hours for Panera Bread Shelton?
Panera Bread Shelton is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.
Does Panera Bread Shelton offer delivery and pickup services?
Yes, Panera Bread Shelton offers both delivery and pickup services, including drive-thru and Rapid Pick-Up options.
What types of meals are served at Panera Bread Shelton?
Panera Bread Shelton serves breakfast, lunch, brunch, and dinner.
What payment methods are accepted at Panera Bread Shelton?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
What kind of menu items can I expect at Panera Bread Shelton?
Panera Bread offers freshly baked artisan and specialty breads, hand-tossed salads, soups including soup in a breadbowl, flatbread sandwiches, You Pick Two meals, a Power Menu, and vegetarian broth bowls.
Can I order from Panera Bread Shelton using a mobile app?
Yes, you can order through the Panera Bread app, available on the Apple App Store, or order online via their website for delivery or pickup.
Is there free Wi-Fi available at Panera Bread Shelton?
Yes, Panera Bread Shelton offers complimentary Wi-Fi for customers.
What nearby places can I visit after dining at Panera Bread Shelton?
After your visit, you can check out nearby places like Crumbl Cookies for desserts, Pokemoto Shelton for Hawaiian cuisine, or Fountain Square Wine and Spirits if you're interested in a liquor store.
Is there public transit or nearby amenities to help me find Panera Bread Shelton?
Panera Bread is located near several local businesses such as Metro Mattress Shelton and Sport Clips Haircuts of Shelton, making it easy to find in the area. Also, the Courtyard by Marriott Shelton hotel is nearby if you are visiting from out of town.