Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 823 Bridgeport Ave in Shelton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently reported long wait times, order mix-ups, and poor customer service experiences.
Food Quality
While many praised the burgers and fries, there were complaints about undercooked fries, moldy buns, and inconsistent food quality.
Pricing Concerns
Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food.
Cleanliness
Some customers noted cleanliness issues in the restaurant, including dirty seating areas and unsanitary conditions.
Staff Attitude
Feedback indicated a lack of friendliness among staff, with some customers experiencing rude or unhelpful interactions.
AR
Albert Russo
Oct 26, 2025
2.0
These guys take absolutely forever to make an order.
DB
Darlene Bonalumi
Oct 21, 2025
5.0
Love 5 Guys! Clean,near and friendly at this location.
BL
Bryan Longer
Oct 11, 2025
4.0
Service was nice and the food good..
CA
C A
Sep 25, 2025
1.0
Love five guys ,not this location though
RM
Robert Morgan
Sep 13, 2025
5.0
I was just at the 5 guys in Shelton CT and I have to say it was the best burger I ever had and they did the fries the way I like them. Staff were so nice and friendly and they gave me a awesome experience so I had to do something for them and put it on social media and tell people how good the Shelton CT 5 guys is. So thanks to the staff who work there.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 823 Bridgeport Ave in Shelton accept reservations?
No, Five Guys Shelton does not accept reservations.
What are the opening hours for Five Guys Shelton?
Five Guys Shelton is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Shelton offer delivery and what are the delivery hours?
Yes, Five Guys Shelton offers delivery every day from 11:00 AM to 9:30 PM.
Can I customize my burger and milkshake at Five Guys Shelton?
Yes, you can customize your burger with over 250,000 options and create from 1,000+ milkshake combinations at Five Guys Shelton.
What payment options are accepted at Five Guys Shelton?
Five Guys Shelton accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Shelton have wheelchair-accessible entrances and restrooms?
Yes, Five Guys Shelton provides wheelchair-accessible entrances and restrooms for customer convenience.
Is Five Guys Shelton suitable for families and children?
Yes, Five Guys Shelton welcomes children and has a children's menu and high chairs available.
What nearby places can I visit before or after dining at Five Guys Shelton?
Nearby places include Reflex Spa for beauty treatments, Bruegger's Bagels for breakfast or coffee, and Market Place Kitchen & Bar for American dining and drinks.
How can nearby transit or amenities help customers find Five Guys Shelton?
While specific transit stations are not listed, nearby places such as Newtown Savings Bank and TD Bank can be useful landmarks to locate Five Guys Shelton at 823 Bridgeport Ave.
Are there other restaurants near Five Guys Shelton if I want different dining options?
Yes, there are several nearby restaurants including Ruby Tuesday, Chick-fil-A, Jersey Mike's Subs, Chili's Grill & Bar, Mercato Italian Kitchen & Bar, and LongHorn Steakhouse for a variety of dining choices.
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