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Dunkin' Zero
Brand Certified

Dunkin'

3.4
(188 reviews)

Business Details

18 Old Stratford Rd, Shelton, CT
06484, United States
(203) 925-8681
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18 Old Stratford Rd, Shelton, CT
06484, United States

Hours

Reviews

3.4
188 reviews
5 stars
72
4 stars
37
3 stars
22
2 stars
17
1 star
40
  • JR
    Jesse Reid
    3 days ago
    3.0
    It's a dunkin you get what you get. But second time going to this one with grinds in the coffee.
  • PE
    Phyll Espo
    Jan 1, 2026
    1.0
    Always mobile ordered for years no problems ! Now this past 2 months the employees don’t attend to customers leaving us to drive up to window which they ignore us until we tap! Also refused to make a paid for large latte would not return money… her advice get an iced coffee for 2.50 less than what I paid! Today paid for 2 donuts I did not get! Their phone number is out of order can’t even call them!!!! Terrible service! I am done with this location it is the worst EVER
  • AK
    Allison K
    Nov 11, 2025
    1.0
    Nastiest experience I’ve ever had called asking if they’d be able to simply remake a drink for me was met with an attitude like no one else’s business. Just for asking them to do their jobs. No one forced them to work there if they don’t want to make coffee why work at Dunkin’s? I ended up not getting the food I ordered
  • PP
    Patricia Pracanica
    Nov 6, 2025
    2.0
    I’ve been very big on giving reviews lately due to the fact that I noticed other people tend to not care about diet restrictions. I went in to get a coffee with the six dollar meal deal and let the worker know that I did not eat pork and she told me that I was not allowed to substitute for the turkey sausage instead. I have gone to other Dunkin’ Donuts and have been able to substitute based on my diet restrictions. Why would Dunkin’ Donuts allow the six dollar meal deal? If we can’t get turkey sausage which probably is the same exact cost that’s bad customer service not everyone eats pork.
  • CL
    cherry love
    Sep 30, 2025
    1.0
    Outside the building there was an employee on the phone using profanity yelling and screaming at someone whoever she was talking to on the phone anyway this was my first time in this Dunkin' donuts to purchase a hot pumpkin spice the young woman that was there was very disrespectful and her first priority wasn't the customer her rudeness and her sloth was I was patiently waiting for service there wasn't a line just me standing at the counter when the rude woman probably with no home training approached me with the I don't care attitude then when I finally received the coffee she walked away rudely and was rude when I asked for the receipts saying the receipt's right there I did not want to reach over onto the counter and tear the receipt off the machine ⁵⁵this will be last time I go to this Dunkin' donuts

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