Dunkin'

2.8
154 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
484 Bridgeport Ave, Shelton, CT
06484, United States

Hours

Reviews

2.8
154 reviews
5 stars
49
4 stars
19
3 stars
6
2 stars
7
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and negative attitudes.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.

Wait Times

Customers frequently mentioned long wait times both in-store and at the drive-thru, often exacerbated by staff inattentiveness.

Food Quality

Several reviews criticized the quality of food and drinks, with complaints about cold items, incorrect preparations, and overall dissatisfaction with the offerings.
  • AV
    Adam Vitka
    Jan 2, 2026
    1.0
    I'd give this dumpster fire negative stars if I could. I didn't get my free donut on free donut day and they charged my girlfriend for her free donut. Boycotting this place, never again.
  • GS
    Gabriella Scarlata
    Dec 28, 2025
    1.0
    This is what they consider a bagel with cream cheese. Looks like I got one single spread of cream cheese
  • AP
    Alejandra Pineda
    Nov 2, 2025
    1.0
    Waited 30 for a few coffees because they somehow forgot or lost my order (?) On top of that I got my order wrong and when I asked to just get the cream cheese on the side the manager said they weren’t able to do that when it was THEIR mistake, to then 2 min later the manager came out and gave me a side of cream cheese with such an attitude. Never coming back here. They’re so rude for no absolute reason. The manager has an attitude with everyone and treats their employees poorly.
  • MJ
    moh jawa
    Oct 31, 2025
    1.0
    Bad customer service .
  • CL
    cherry love
    Oct 22, 2025
    1.0
    Coffee

Frequently Asked Questions About Dunkin'

What holiday drinks are currently offered at Dunkin' Shelton, CT?

During the holiday season, Dunkin' Shelton offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

What are the Dunkin' Shelton store hours?

Dunkin' Shelton is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.