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Dunkin' Zero
Brand Certified

Dunkin'

2.7
(159 reviews)

Business Details

484 Bridgeport Ave, Shelton, CT
06484, United States
(203) 402-0497
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Shelton, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
484 Bridgeport Ave, Shelton, CT
06484, United States

Hours

Reviews

2.7
159 reviews
5 stars
49
4 stars
20
3 stars
7
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of acknowledgment.

Order Accuracy

A significant number of customers reported incorrect orders, including missing items and wrong food or drink preparations.

Speed of Service

Many customers complained about slow service, with long wait times both in-store and at the drive-thru, even during non-peak hours.

Management Issues

Several reviews indicated a lack of effective management, with calls for better training and oversight of staff to improve service quality.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including cold items and poorly made beverages.
  • JR
    Jesse Reid
    4 days ago
    4.0
    It's Dunkin. Get what you expect and want.
  • AA
    Amanda
    Feb 13, 2026
    1.0
    This location had no munchkins available at 9am. In addition the workers are very rude. No good morning or how may I help you. When order was completed all I got was "pull up". I asked for napkins I guess it was too much to ask because I sensed major attitude. I said thank you and got absolutely no response from either worker. I will not be going back to this location. Management needs to see how these workers are treating there customers.
  • IO
    INKMAN ONE
    Feb 4, 2026
    1.0
    Absolutely the slowest place you can go to. Then they get the order wrong and say that's what you ordered attitude sucks service sucks
  • SM
    Shy Miranda
    Jan 27, 2026
    1.0
    I have tried to give this location a chance. Every time I come I’m either waiting 10 min for my drink or my drink is wrong. I used to work at Dunkin and I can’t understand how u can mess up one drink so many times. A macchiato is not just milk. It’s not just espresso. And they are not mixed! Always attitude here as well. I don’t see a macchiato here at all.
  • LP
    Linda Porter
    Jan 15, 2026
    3.0
    I waited over almost minutes to be acknowledged before placing my order.

Frequently Asked Questions About Dunkin'

What holiday drinks are currently offered at Dunkin' Shelton, CT?

During the holiday season, Dunkin' Shelton offers the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.

What are the Dunkin' Shelton store hours?

Dunkin' Shelton is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sunday.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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