Chipotle Shelton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is consistently reported as dirty, with unclean tables, floors, and food preparation areas.
Service Quality
Customers frequently mention poor service, including rude staff, slow service, and lack of attention to customer needs.
Food Quality
Food quality is inconsistent, with reports of cold, bland, or poorly prepared items, as well as issues with portion sizes.
Staff Attitude
Many reviews highlight a lack of motivation and care among staff, with some employees appearing disinterested or rude.
Ingredient Availability
Customers often report that key ingredients are unavailable or not fresh, leading to dissatisfaction with their orders.
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Zennache Williams
2 days ago
1.0
Black people don’t shop here. The white people here will threaten you and then after you defend yourself, they call the cops horrible service. They tried to overcharge me when question why A sales person who had nothing to do with the order called me a broke bitch then when I asked her who she was talking to, she decided to call the police Funny how when people talk junk they’re not ready for the real action. #FuckChipotleRude ass employees, who have no respect.? Beware of the whites with missing teeth never had a problem until now. I know she won’t talk like that in the streets, but because she Working behind the counter, she does sad I wanna know what’s chipotle’s gonna do about their white employees calling the cops on Black people who question their orders. Shame on you chipotle’s your food ain’t that good I promise you none of my folks will be shopping there Ever again I’m gonna make this my thing I bet you they close that location service sucks anyway
TR
T R
Nov 4, 2025
1.0
Not coming here anymore. Food quality is horrible and tasteless
MA
Margarita Ayala
Nov 1, 2025
1.0
Showed up to this location 20 minutes before it closed and the team had already packed up the food and we were told that they technically should have locked the doors by then. I think you should consider changing your close time to 10:30pm if you’re going to stop serving customers 20 minutes beforehand.
DM
Daniel Mingay
Oct 27, 2025
1.0
Ridiculously inconsistent. Food either tastes great, or bland. Portions are either filled to the brim, or barely a snack. I was asked to get my own fork for my online order - for some reason the employee grabbed it from my hand, by the prongs with his bare hand, and proceeded to place it into my bag 🤢
YD
Ysa Diaz
Oct 20, 2025
1.0
Es el peor lugar que eh visitado un solo empleado sirviendo y cobrando aparte de todo un arroz malo que parecía un puré de papa y también servían como que era para un perro tú pides que lo hagan de una forma y el empleado hace lo que quiere en pocas palabras es uno de los peores lugares que he visitado
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Shelton, CT?
Chipotle Shelton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Shelton offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Shelton?
It is located at 701 Bridgeport Ave, Shelton, CT 06484, US, in the Naugatuck Valley area.
Can I order Chipotle food online or through an app?
Yes, you can place orders online at order.chipotle.com or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Shelton serve?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
Does Chipotle Mexican Grill Shelton accept credit cards and offer catering services?
Yes, they accept credit cards and offer catering including catering delivery services.
Is Chipotle Mexican Grill in Shelton welcoming to LGBTQ+ customers?
Yes, the Shelton location welcomes LGBTQ+ customers.
What other food options are available near Chipotle Mexican Grill in Shelton?
Nearby you can find Asian Bistro for Asian fusion cuisine, Pancheros Mexican Grill for Tex-Mex meals, Dunkin' for coffee and donuts, and SuperSandwich.com for sandwiches and pizza.
Are there any hotels near Chipotle Mexican Grill Shelton for visitors?
Yes, Hampton Inn Shelton is located nearby, providing convenient accommodation for visitors to the area.
What fitness or wellness facilities are near Chipotle Mexican Grill in Shelton?
Nearby fitness options include Orangetheory Fitness Shelton gym, iLoveKickboxing - Shelton club, Physically Fit gym, and Coco Spa for relaxation.