Chipotle Mexican Grill

3.1
835 reviews
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About

Mexican Restaurant
Chipotle Shelton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
701 Bridgeport Ave, Shelton, CT
06484, United States

Hours

Reviews

3.1
835 reviews
5 stars
275
4 stars
153
3 stars
88
2 stars
59
1 star
260

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is consistently reported as dirty, with unclean tables, floors, and food preparation areas.

Service Quality

Customers frequently mention poor service, including rude staff, slow service, and lack of attention to customer needs.

Food Quality

Food quality is inconsistent, with reports of cold, bland, or poorly prepared items, as well as issues with portion sizes.

Staff Attitude

Many reviews highlight a lack of motivation and care among staff, with some employees appearing disinterested or rude.

Ingredient Availability

Customers often report that key ingredients are unavailable or not fresh, leading to dissatisfaction with their orders.
  • ZW
    Zennache Williams
    2 days ago
    1.0
    Black people don’t shop here. The white people here will threaten you and then after you defend yourself, they call the cops horrible service. They tried to overcharge me when question why A sales person who had nothing to do with the order called me a broke bitch then when I asked her who she was talking to, she decided to call the police Funny how when people talk junk they’re not ready for the real action. #FuckChipotleRude ass employees, who have no respect.? Beware of the whites with missing teeth never had a problem until now. I know she won’t talk like that in the streets, but because she Working behind the counter, she does sad I wanna know what’s chipotle’s gonna do about their white employees calling the cops on Black people who question their orders. Shame on you chipotle’s your food ain’t that good I promise you none of my folks will be shopping there Ever again I’m gonna make this my thing I bet you they close that location service sucks anyway
  • TR
    T R
    Nov 4, 2025
    1.0
    Not coming here anymore. Food quality is horrible and tasteless
  • MA
    Margarita Ayala
    Nov 1, 2025
    1.0
    Showed up to this location 20 minutes before it closed and the team had already packed up the food and we were told that they technically should have locked the doors by then. I think you should consider changing your close time to 10:30pm if you’re going to stop serving customers 20 minutes beforehand.
  • DM
    Daniel Mingay
    Oct 27, 2025
    1.0
    Ridiculously inconsistent. Food either tastes great, or bland. Portions are either filled to the brim, or barely a snack. I was asked to get my own fork for my online order - for some reason the employee grabbed it from my hand, by the prongs with his bare hand, and proceeded to place it into my bag 🤢
  • YD
    Ysa Diaz
    Oct 20, 2025
    1.0
    Es el peor lugar que eh visitado un solo empleado sirviendo y cobrando aparte de todo un arroz malo que parecía un puré de papa y también servían como que era para un perro tú pides que lo hagan de una forma y el empleado hace lo que quiere en pocas palabras es uno de los peores lugares que he visitado

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Shelton, CT?

Chipotle Shelton is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Shelton offer pickup and delivery services?

Yes, they provide both in-store pickup and delivery options.