Chipotle Shelton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
The restaurant is consistently reported as dirty, with unclean tables, floors, and food preparation areas.
Service Quality
Customers frequently mention poor service, including rude staff, slow service, and incorrect orders.
Food Quality
Food quality is inconsistent, with reports of cold, undercooked, or poorly prepared items, as well as missing ingredients.
Portion Sizes
Many reviews highlight skimpy portion sizes, with customers feeling they do not receive adequate amounts for the price paid.
SK
Shiva Reddi Kollu
Dec 12, 2025
1.0
No proper response
No spoons and napkins
The Tables are not even cleaning
KM
Kaitlin Mochi
Dec 12, 2025
1.0
I came here twice this month to use a gift card. Both times at 11am during my lunch break (they open at 10:45am). 1st time they didn't have rice ready so I waited 20 minutes. 2nd time they said they were only taking online orders. They seem to have a hard time being prepped on time for opening. Not going back. Pancheros is across the street
HJ
Harlan Johnson
Nov 30, 2025
1.0
Got this because pancheros was closed . lol this chipotle tastes like they got their food from a dumpster .
PW
Patrick Woehrle
Nov 28, 2025
1.0
Dirty disgusting establishment that can never get any orders correct while having the nastiest people serve you the lowest grade disgusting excuse for food you can find. STAY AWAY
ZW
Zennache Williams
Nov 22, 2025
1.0
Black people don’t shop here. The white people here will threaten you and then after you defend yourself, they call the cops horrible service. They tried to overcharge me when question why A sales person who had nothing to do with the order called me a broke bitch then when I asked her who she was talking to, she decided to call the police Funny how when people talk junk they’re not ready for the real action. #FuckChipotleRude ass employees, who have no respect.? Beware of the whites with missing teeth never had a problem until now. I know she won’t talk like that in the streets, but because she Working behind the counter, she does sad I wanna know what’s chipotle’s gonna do about their white employees calling the cops on Black people who question their orders. Shame on you chipotle’s your food ain’t that good I promise you none of my folks will be shopping there Ever again I’m gonna make this my thing I bet you they close that location service sucks anyway
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Shelton, CT?
Chipotle Shelton is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Shelton offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery options.
Where is Chipotle Mexican Grill located in Shelton?
It is located at 701 Bridgeport Ave, Shelton, CT 06484, US, in the Naugatuck Valley area.
Can I order Chipotle food online or through an app?
Yes, you can place orders online at order.chipotle.com or through the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill in Shelton serve?
They serve customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
Does Chipotle Mexican Grill Shelton accept credit cards and offer catering services?
Yes, they accept credit cards and offer catering including catering delivery services.
Is Chipotle Mexican Grill in Shelton welcoming to LGBTQ+ customers?
Yes, the Shelton location welcomes LGBTQ+ customers.
What other food options are available near Chipotle Mexican Grill in Shelton?
Nearby you can find Asian Bistro for Asian fusion cuisine, Pancheros Mexican Grill for Tex-Mex meals, Dunkin' for coffee and donuts, and SuperSandwich.com for sandwiches and pizza.
Are there any hotels near Chipotle Mexican Grill Shelton for visitors?
Yes, Hampton Inn Shelton is located nearby, providing convenient accommodation for visitors to the area.
What fitness or wellness facilities are near Chipotle Mexican Grill in Shelton?
Nearby fitness options include Orangetheory Fitness Shelton gym, iLoveKickboxing - Shelton club, Physically Fit gym, and Coco Spa for relaxation.