Buffalo Wild Wings

2.7
232 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
387 Bridgeport Ave, Shelton, CT
06484, United States

Hours

Reviews

2.7
232 reviews
5 stars
74
4 stars
15
3 stars
15
2 stars
18
1 star
110

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating, food, and service, often with staff being inattentive or unresponsive.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Staff Performance

While some staff members received praise for their friendliness and attentiveness, many reviews criticized the overall lack of training and professionalism among the team.

Management Concerns

Customers expressed frustration with management's apparent lack of oversight and responsiveness to service issues, contributing to a negative dining experience.

Positive Experiences

Despite the negative feedback, there were a few positive reviews praising specific staff members and enjoyable food, indicating that experiences can vary.
  • JJ
    Jazzy Jade
    Nov 15, 2025
    1.0
    Absoultly disgusting! Waited 50 minute for old refried fries and stale, luke warm boneless winds. Mind you we were the only patrons in the resterant (1:00 in the afternoon). This place is a joke. Better off going elsewhere or another buffalo wild wings.
  • CB
    Cheryl Bunosso
    Nov 14, 2025
    5.0
    I'm so surprised to see less than stellar reviews of this location. I've had great experiences every time I've come after work for Happy Hour. It's always clean, the people are so nice. The food and drinks come out fast, and their Happy Hour is a great value!
  • JJ
    J
    Nov 9, 2025
    3.0
    Placed an $80+ delivery order of wings, spicy chicken sandwich, fries, wedges, and cheesecake. Food was good so far though portions are questionable. Haven’t tried the cheesecake yet because I didn’t receive the caramel sauce for the cheesecake which was the main reason I ordered it; I also didn’t receive wipes or utensils; nor did I receive 4/5bags of carrots requested and the one bag I received had only 4 in it; And I didn’t receive the sauce for my onion rings. Someone needs to check the bags before sealing.
  • CA
    Carol A Allen
    Nov 4, 2025
    2.0
    It was Sunday, about 3:30 it took about 15 minutes to be seated. 30 minutes to get our drinks brought over from the bar and we were sitting right there. 45 minutes we were still waiting for the appetizers that we ordered before the drinks and it hadn’t arrived! And the restaurant wasn’t even that crowded. Seriously, the managers need to take a look at what is not working here folks. We took our apps to go and left. Never again.
  • KK
    Kris
    Nov 2, 2025
    1.0
    Were trying this place for the first time and reviews cant be for accurate. Went in and there's like 3 people waiting already. 1 is likely a food delivery guy that's already having a quite serious discussion with the front desk. After few minutes both the front desk and delivery guy went in back of the kitchen for some reason. After waiting for like 10 minutes, more people are piling up and front desk is no where to be found. It's also obvious that there's very few servers as the area is very open and we can only see at most 2 servers for the whole place. I still hope in the future that this location would still improve so me and my family can still enjoy good old buffalo wild wings.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Shelton, CT specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

Where is Buffalo Wild Wings located in Shelton?

Buffalo Wild Wings is located at 387 Bridgeport Ave, Shelton, CT 06484, USA.