McDonald's

3.6
798 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 Bank St, Seymour, CT
06483, United States

Hours

Reviews

3.6
798 reviews
5 stars
299
4 stars
201
3 stars
131
2 stars
49
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unhelpfulness.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

Food temperature and quality are inconsistent, with reports of cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the location is generally noted positively, although some reviews mention issues.

Wait Times

Customers frequently complain about long wait times, especially in the drive-thru, impacting their overall experience.
  • SM
    Sarah Mascalier
    Nov 8, 2025
    1.0
    This location needs to be shut down immediately. 1. The food is horrible. 2. The toilets never work. 3. Mentally ill persons are always at this location neither management or the Seymour police choose to do anything about it.
  • DA
    Dawn Alicandro
    Nov 3, 2025
    4.0
    Friendly, fast service and the food is always good and hot.
  • BM
    Bill Mayeran
    Oct 5, 2025
    2.0
    Could not deliver on quality or temperature of the product. Ordered no cheese due to allergy guess what not only did fillet o fish have two pieces of fish which rendered it inedible the crispy chicken strips were served cold and undercooked. Even the 3 year old did not eat her chicken nuggets (her favorite) due to temp and taste. Only good thing were the 2 ice teas
  • BB
    Brittany
    Sep 27, 2025
    1.0
    I left my house at 5:50am the other day so that I could stop by McDonald’s before work. I pulled into the drive thru, behind 2 other cars, and we all proceeded to wait for 10 minutes before someone came out and said the drive thru computers were down, and that I’d have to come inside to order. At this point, I’m not able to back out of the lane, and I’m stuck behind the cars who ordered before their food computer went down. I was stuck in the lane for another 10 minutes before they had finished those 2 or 3 orders. I was then able to go into the lobby to place an order where I brought this up, and nobody apologized that I had waited out there. I shouldn’t have even went in to order but I was hungry. I was due into work at 6:30 but did not arrive until 6:40 because of this. Luckily my employer was understanding.
  • EM
    Eric Milkowski
    Sep 19, 2025
    1.0
    They have a person that works there that will degrade the customers by the name of Brian and instead of management doing anything about it she acts dumb like she didnt hear him calling the customer degrading names. If they dont care about the customers that much what makes you think they dont do anything to the food that they serve you? I would not recommend this place at all. How can they act so negatively to the customers that keep them in business? So disgusting

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 255 Bank St, Seymour?

McDonald's at 255 Bank St, Seymour is open from 5:00 AM to 10:00 PM every day from Monday to Sunday.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 255 Bank St has a drive-thru service open from 5:00 AM to 12:00 AM Monday through Thursday and Sunday, and until 1:00 AM on Fridays and Saturdays.