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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(301 reviews)

Business Details

1 New London Rd, Salem, CT
06420, United States
(860) 859-9051
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Salem, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 New London Rd, Salem, CT
06420, United States

Hours

Reviews

3.2
301 reviews
5 stars
105
4 stars
52
3 stars
35
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over the staff's attitude and efficiency.

Staff Friendliness

Despite service issues, some reviews highlighted friendly and helpful staff members, particularly mentioning specific employees who provided excellent service.

Cleanliness and Facilities

Multiple reviews noted the lack of cleanliness and the absence of public restrooms, which negatively impacted customer experiences.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing issues like incorrect orders, burnt items, and overall poor preparation.
  • CS
    Chris S
    2 days ago
    5.0
    At this Dunkin location, the employees are always friendly and the order is always correct.
  • CC
    crimsoncutie13
    5 days ago
    1.0
    I avoid this dunkin like the plague. Both times I have gone there were coffee grounds in my coffee. Just went today at 10:45 in the morning and their espresso machine was down, they were out of caramel, and they were out of cold brew. What the hell? The front register was also down so the girl had to run back and remember your order to put it in. The inside has nowhere to sit. It's like they are going out of business. I only went here because it was on the way and i had no time to go to another. Staff was friendly and it's not their fault but this dunkin sucks.
  • JS
    Juana Silva
    Jan 30, 2026
    1.0
    What is going on with this place i waited over 10 min for my mobile order not a single customer in sight the kids were in there just fooling around never again
  • CM
    Christopher Melanson
    Jan 18, 2026
    1.0
    Jumped in line to get a simple hot chocolate. After more than 30 minutes (no exaggeration) with only four cars in line, we got our hot chocolate. The kids at the window apologized and said they were short staffed. Then the hot chocolate was barely lukewarm warm. I’m the ownership can’t run a business just close. Horrible service. Not the first time
  • MB
    Madeline Bass
    Jan 15, 2026
    5.0
    It helps if you use the app to order ahead of time. The ladies who work here are pretty awesome.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Salem, CT?

Dunkin' in Salem, CT is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, it offers both curbside pickup and delivery services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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