Wendy's

3.6
1253 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1360 Silas Deane Highway, Rocky Hill, CT
06067, United States

Hours

Reviews

3.6
1,253 reviews
5 stars
482
4 stars
289
3 stars
206
2 stars
95
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Many reviews highlighted a lack of cleanliness in the restaurant, including dirty tables and bathrooms.

Food Quality

Customers expressed dissatisfaction with food quality, including undercooked items and poorly prepared meals.

Customer Service

Several reviews mentioned rude or indifferent staff, with some praising individual employees for their helpfulness.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.
  • CW
    chris woods
    Nov 15, 2025
    5.0
    Clean store
  • BW
    Braden Wallace
    Oct 16, 2025
    1.0
    Do not come here unless you want to get your credit card number stolen. Handed my card through the drive thru window late at night a few months ago and woke up to an attempted $2000 charge on BestBuy's website. Thank God that the bank picked up on it. At least the food was decent.
  • MA
    Melissa Ann
    Oct 13, 2025
    5.0
    Went here today with a mobile order and it somehow canceled my order, but sandy was so helpful and fixed the issue for me! Thanks sandy! 🙂
  • VS
    Vadim Sedletsky
    Oct 7, 2025
    1.0
    Chicken sandwich with undercooked.
  • AA
    ABB
    Oct 5, 2025
    2.0
    Llevaba tiempo queriendo probar Wendy's, porque no tenemos en Europa. Pedí con ganas su famoso baconator y su frosty, acompañado de unas "baconator fries". Este último plato es algo que no le daría ni a un perro. Es básicamente una bandeja de patatas con un chorro de cheddar sólido/fundido por encima, coronado por 3 tiras de bacon que parecen haber sido lanzadas sin ningún tipo de miramientos ni elaboración. En cuanto al frosty: te lo dan en un vaso con pajita pero es demasiado denso para sorber. Quiero beber, no pelear con la comida. El baconator no tenía nada de especial. Un mensaje para Wendy's: it's ok, you don't need to come to Europe.

Frequently Asked Questions About Wendy's

Is Rocky Hill Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.