A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Feedback on customer service is mixed, with some praising helpful staff while others report rude interactions and a lack of assistance.
Cleanliness
The store is frequently described as clean and well-organized, although some customers noted issues with unsanitary conditions in specific areas.
Stock Availability
Many customers expressed frustration with low stock levels, particularly for sale items and popular products, leading to disappointment.
Pricing
Prices are viewed as high by some customers, while others appreciate the fair pricing on certain items, indicating a divide in perception.
Product Quality
While some customers praised the quality of fresh produce and meats, others reported issues with expired items and poor quality in certain products.
NE
norah e
Nov 8, 2025
1.0
Wow!! The old man at self-checkout was so nasty that I left without buying anything!
My first & last time coming to this Stop n Shop
CE
Caitlin Effend
Nov 8, 2025
1.0
I was in the line with one of the car carts with my daughter. The cashier did not even say hi. I was putting my groceries in the bag and put my card in the card reader then put a few more items in the bag. As I went to go back to the card reader, the cashier pressed no cash back, pressed the green circle to authorize the payment without even telling me the price or my authorization, ripped my card out and slammed in on the counter. When I gave a look of shock all she said was sorry there’s people and ushered me out of the line.
MM
MartyD
Oct 16, 2025
3.0
I have reduced my shopping at this store because they keep it so cold. What an energy waste. No other food store is this uncomfortable.
What are the operating hours of Stop & Shop in Rocky Hill, CT?
Stop & Shop in Rocky Hill, CT is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services through their online platform, allowing you to shop from home and have groceries delivered to your door.
What loyalty program does Stop & Shop have?
Stop & Shop has the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I order groceries online for pickup at Stop & Shop?
Yes, customers can shop online and choose to pick up their groceries at the store with attended pickup service.
What additional services are available at the Stop & Shop on Town Line Road?
This Stop & Shop offers a variety of services including People’s United Bank, Peapod, RedBox, UPromise, Blue Rhino propane exchange, Western Union, Order It!, Pick-up (Attended), and Coinstar.
Where is Stop & Shop located in Rocky Hill?
Stop & Shop is located at 80 Town Line Road, Rocky Hill, CT 06067, USA.
What nearby financial services are accessible when visiting Stop & Shop?
Nearby financial services include People’s United Bank and Western Union, which are convenient for banking and currency exchange while visiting Stop & Shop.
Are there places to eat near Stop & Shop on Town Line Road?
Yes, nearby dining options include Town Line Diner, Ming Dynasty Chinese Restaurant, and Abhiruchi Indian Cuisine, ideal for grabbing a meal before or after grocery shopping.
What nearby stores can I visit along with Stop & Shop?
You can visit shops like Sally Beauty for beauty products, Dollar Tree for discount items, and the Town Line Plaza shopping center for various retail options nearby Stop & Shop.
How can nearby services like Blue Rhino and Coinstar complement my shopping experience at Stop & Shop?
Blue Rhino Propane Exchange is available nearby for propane needs, and Coinstar kiosks at Stop & Shop offer convenient coin counting and currency exchange, enhancing your overall shopping experience.