Stop & Shop

4.2
655 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
80 Town Line Road, Rocky Hill, CT
06067, United States

Hours

Reviews

4.2
655 reviews
5 stars
367
4 stars
161
3 stars
59
2 stars
23
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report rude interactions and a lack of assistance.

Cleanliness

The store is frequently described as clean and well-organized, although some customers noted issues with unsanitary conditions in specific areas.

Stock Availability

Many customers expressed frustration with low stock levels, particularly for sale items and popular products, leading to disappointment.

Pricing

Prices are viewed as high by some customers, while others appreciate the fair pricing on certain items, indicating a divide in perception.

Product Quality

While some customers praised the quality of fresh produce and meats, others reported issues with expired items and poor quality in certain products.
  • NE
    norah e
    Nov 8, 2025
    1.0
    Wow!! The old man at self-checkout was so nasty that I left without buying anything! My first & last time coming to this Stop n Shop
  • CE
    Caitlin Effend
    Nov 8, 2025
    1.0
    I was in the line with one of the car carts with my daughter. The cashier did not even say hi. I was putting my groceries in the bag and put my card in the card reader then put a few more items in the bag. As I went to go back to the card reader, the cashier pressed no cash back, pressed the green circle to authorize the payment without even telling me the price or my authorization, ripped my card out and slammed in on the counter. When I gave a look of shock all she said was sorry there’s people and ushered me out of the line.
  • MM
    MartyD
    Oct 16, 2025
    3.0
    I have reduced my shopping at this store because they keep it so cold. What an energy waste. No other food store is this uncomfortable.
  • EE
    Edwin Escribano
    Oct 13, 2025
    4.0
    It’s just another competitor
  • LB
    Linda Biagiotti
    Aug 9, 2025
    5.0
    Had what I needed

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Rocky Hill, CT?

Stop & Shop in Rocky Hill, CT is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services through their online platform, allowing you to shop from home and have groceries delivered to your door.