McDonald's

3.9
1933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
1207 East Putnam Avenue, Riverside, CT
06878, United States

Hours

Reviews

3.9
1,933 reviews
5 stars
907
4 stars
428
3 stars
287
2 stars
105
1 star
206

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the restaurant was clean, but some reported issues with dirty tables and restrooms.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

While some customers enjoyed fresh and hot food, others complained about cold items and incorrect orders.

Order Accuracy

Several reviews highlighted issues with order accuracy, particularly with online and delivery orders.

Speed of Service

Customers frequently mentioned slow service, especially during busy times, despite some positive remarks about quick service.
  • YU
    Yaduwanshi Uday
    Jan 1, 2026
    5.0
    Coffee was good
  • CF
    Cayo Georges Fils
    Dec 29, 2025
    1.0
    There no water in the restroom and there is no hands sanitizer. More than a week. If you dine in you can't even wash your hands. Not good.
  • SC
    S C
    Dec 24, 2025
    5.0
    Great service and right off the highway, plenty of parking.
  • JF
    Jacek Furtak
    Dec 20, 2025
    5.0
    This location seems to be ran very well. The place is always clean and the staff is organized and friendly.
  • SS
    Sophia Silva
    Dec 9, 2025
    1.0
    When I went to McDonald’s and bought three fries, the lady at the counter refused to give me any Grinch salt unless I bought more food. She was rude about it too, rolling her eyes and giving us attitude the whole time. She wouldn’t even let me buy the Grinch salt separately—I literally had to buy another whole thing of fries just to get it. It was super frustrating, especially because McDonald’s franchise rules say they’re supposed to provide sauces or toppings customers need with their order, but instead she made the whole situation harder for no reason. There are many bad reviews about the customer service in this location. Especially with certain workers that have been there for a long time. One specific lady was super rude and was mean. I just wanted a packet of dill pickle flavored salt. Unbelievable. I will never return again. If she doesn’t want to give us grinch salt, maybe she is the real grinch. McDonald, fix this immediately. Thank you. (I love your blue drinks btw)

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Riverside, CT?

McDonald's in Riverside, CT is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location offer delivery services?

Yes, McDonald's in Riverside provides delivery services 24/7, including same-day and no-contact delivery options.