Stop & Shop

3.9
327 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
125 Danbury Road, Ridgefield, CT
06877, United States

Hours

Reviews

3.9
327 reviews
5 stars
172
4 stars
63
3 stars
24
2 stars
21
1 star
47

What are people saying?

AI-generated from recent customer reviews

Store Condition

The store is frequently noted as clean and well-stocked, although some customers report issues with low stock on certain items.

Customer Service

While many employees are praised for their helpfulness and friendliness, there are significant complaints about rude staff and poor customer service experiences.

Pricing Issues

Customers consistently express dissatisfaction with high prices compared to nearby stores, leading to frustration over value for money.

Product Quality

There are numerous complaints regarding the quality of produce and other perishable items, with reports of spoiled or low-quality products.

Checkout Experience

The checkout process is often criticized for being inefficient, with long waits at self-checkout and issues with pricing discrepancies.
  • PV
    Patrick Vedder
    Nov 6, 2025
    2.0
    DO NOT BUY BEER HERE I bought an 8 pack of Guinness cans. When I opened the box at home, the cans were all blown out. I tried to exchange (not return) for a non damaged product, and they refused. I was told it’s against the law to exchange beer…. Suuuuuuure. Whatever. Selection sucks anyway. Also, I wish the super angry cashier was still there. I liked him. He didn’t put up with people’s nonsense. His line always moved smoothly, even though a good portion of his customers went directly to the customer service desk to complain….I never did! I thought he was great. He’s the reason I’m giving 2 stars instead of one.
  • DK
    Denys K
    Oct 16, 2025
    5.0
    Well managed and well stocked store.
  • SD
    Sharina DeRoberts
    Sep 19, 2025
    5.0
    Love their produce section.
  • LC
    luisa ciardullo
    Aug 10, 2025
    1.0
    I would like to see some supermarket competition in Ridgefield, Ct. We need a Caraluzzi or a DeCiccos in town. That would be perfect! Creates competition, and offers more gourmet & specialty items for the experienced chefs in town. Far better produce, meats, & especially deli & breads. Hopefully Caraluzzi could take over Walgreens when they move out. Yea! Caraluzzi supermarket next to their liquor store. Now thats a complete shopping experience for the gourmet expertise in all of us.
  • KS
    Kevin Schulke
    Jul 30, 2025
    1.0
    I went to pick up things for Breakfast on a Sunday morning. Part of my 2 bag order for $120 was Egglands Best Eggs. When I got home I realized that the eggs were 10 days beyond their sell by date. Needless to say it caused a change of menu for Sunday breakfast. I took the 5.99 eggs back on Monday, the office person said that sometimes the egg company puts the wrong code on their product as if I could have served it to my family. Not only do you have the ill trained employees, they apparently think that you are stupid also.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Ridgefield, CT?

Stop & Shop is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to its customers.