Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor and rude service, with instances of staff being unprofessional and dismissive.
Order Accuracy
Frequent complaints about incorrect orders, with customers receiving wrong items or missing components.
Food Quality
Concerns about food being cold, improperly cooked, or unsanitary, including reports of moldy biscuits and uncooked chicken.
Wait Times
Long wait times reported consistently, with customers experiencing delays in both drive-thru and in-store orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty soda machines and overall cleanliness of the restaurant.
AM
Aaron Miller
Oct 22, 2025
1.0
Don't waste your time. I ordered on the app ahead and waited 15 minutes at location for an employee to come out and ask what I ordered. Absolutely insane
MM
Myles Murray
Oct 12, 2025
3.0
They put ketchup on my spicy chicken sandwich, and it wasn’t even a spicy patty.
CC
Craig C
Sep 25, 2025
1.0
It’s usually nice there, I waited 3 or 4 minutes before anyone even acknowledged my existence. Then I ordered my drink, what I get is never good anymore in the self serve machine. I usually ask to get mine from behind the counter. I got an eye roll, sigh, grunt and mumble, get it out there. It’s known what I want is weak, like bitter water. I will not spend nearly $4.00 for a drink and its bitter water taste. After about 3 refusals of him getting it back there, he finally did it. Don’t worry, I will never return here. Customer appreciation is at an all time low. Thankfully, many other places exist.
EE
Edie
Sep 3, 2025
1.0
Every time I go here, there's something wrong with my order. I ordered a ten piece, I get 6 chicken nuggets. I ask for ranch, nothing... I want a cheeseburger I get a mcdouble.
JM
Jennifer Marchand
Aug 16, 2025
1.0
Poor customer service, store was disgusting, soda machine ,was leaking a thick yellow liquid that was dripping into our drink. Finally got our ord&_er get home and fries were cold & the baconators only had 1 piece of meat on them.. will never go back !!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Putnam, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Putnam, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 821-0264.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Putnam Wendy’s serve breakfast?
Yes, this Wendy’s location in Putnam, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Putnam, CT?
The drive-thru is open every day from 9:00 AM to 11:00 PM.
Does Wendy's in Putnam serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app or at order.wendys.com for delivery and pickup options.
What payment options are accepted at Wendy's in Putnam?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is dine-in available at this Wendy's location?
Yes, dine-in service is available along with drive-thru, takeout, and delivery where available.
How can I contact Wendy's Putnam for questions or feedback?
You can call (860) 821-0264 or visit the Wendy's contact page online to reach Customer Care.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on Wendy's menu website, mobile app, and posted in the restaurant.
Are gift cards available at Wendy's Putnam and where to buy them?
Wendy's gift cards are sold in-restaurant, online, and at various retailers. Order online via their gift card portal.
What other dining options are nearby Wendy's Putnam?
Nearby you can find KFC and Burger King for more fast food, Giant Pizza for pizza, and Empire Buffet for Chinese cuisine.
What nearby services can I access around Wendy's Putnam?
Nearby services include CVS Pharmacy for medical needs, UPS Access Point for shipping, and Supercuts for hair care.
Are there fitness options near Wendy's Putnam?
Yes, fitness venues nearby include CrossFit Aspinock, Anytime Fitness, and Putnam AF gym.