Wendy's

3.4
839 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
66 Providence Pike, Putnam, CT
06260, United States

Hours

Reviews

3.4
839 reviews
5 stars
254
4 stars
195
3 stars
155
2 stars
81
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or improperly prepared food, with specific complaints about items being undercooked or missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty soda machines and overall lack of cleanliness.

Mixed Experiences

While some customers praised the food and service, many others expressed frustration with consistency and management issues.
  • CK
    Charles Kerns
    Dec 9, 2025
    1.0
    This place is a joke food is horrible terrible service bugers had more mayo and stuff on them then “ meat “ I believe the manger was making the food
  • AG
    Ashlee Goss
    Nov 23, 2025
    2.0
    I don’t like to complain but I came here and my initial burger took 10 minutes and then came out wrong. I asked them to remake it and they got it wrong again, and then a third time. I just left after this.
  • AM
    Aaron Miller
    Oct 22, 2025
    1.0
    Don't waste your time. I ordered on the app ahead and waited 15 minutes at location for an employee to come out and ask what I ordered. Absolutely insane
  • MM
    Myles Murray
    Oct 12, 2025
    3.0
    They put ketchup on my spicy chicken sandwich, and it wasn’t even a spicy patty.
  • CC
    Craig C
    Sep 25, 2025
    1.0
    It’s usually nice there, I waited 3 or 4 minutes before anyone even acknowledged my existence. Then I ordered my drink, what I get is never good anymore in the self serve machine. I usually ask to get mine from behind the counter. I got an eye roll, sigh, grunt and mumble, get it out there. It’s known what I want is weak, like bitter water. I will not spend nearly $4.00 for a drink and its bitter water taste. After about 3 refusals of him getting it back there, he finally did it. Don’t worry, I will never return here. Customer appreciation is at an all time low. Thankfully, many other places exist.

Frequently Asked Questions About Wendy's

Is Putnam Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Putnam, CT?

The drive-thru is open every day from 9:00 AM to 11:00 PM.