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Wendy's

3.4
(843 reviews)
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Business Details

66 Providence Pike, Putnam, CT
06260, United States
(860) 821-0264
https://locations.wendys.com/united-states/ct/putnam/66-providence-pike
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About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
66 Providence Pike, Putnam, CT
06260, United States

Hours

Reviews

3.4
843 reviews
5 stars
254
4 stars
197
3 stars
155
2 stars
82
1 star
155

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff, indicating a significant problem with service quality.

Food Quality

Many reviews mentioned cold food, incorrect items, and unsatisfactory preparation, leading to a negative perception of food quality.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty soda machines and overall cleanliness concerns.

Staffing Problems

Reviews indicated that the location is often understaffed, contributing to slow service and order errors.

Mixed Experiences

While some customers praised the food and service, many others expressed frustration, suggesting inconsistent experiences.
  • RS
    Rita Savoie
    Jan 28, 2026
    4.0
    On a cold day like today, a bowl of chili is great, but all you taste is beans. Very little meat in the chili. The sauce and taste is good, but it would be better with more meat.
  • JM
    Jim Martel
    Jan 14, 2026
    3.0
    Wendy's is not what it used to be, and I'll leave it at that!!
  • CK
    Charles Kerns
    Dec 9, 2025
    1.0
    This place is a joke food is horrible terrible service bugers had more mayo and stuff on them then “ meat “ I believe the manger was making the food
  • AG
    Ashlee Goss
    Nov 23, 2025
    2.0
    I don’t like to complain but I came here and my initial burger took 10 minutes and then came out wrong. I asked them to remake it and they got it wrong again, and then a third time. I just left after this.
  • AM
    Aaron Miller
    Oct 22, 2025
    1.0
    Don't waste your time. I ordered on the app ahead and waited 15 minutes at location for an employee to come out and ask what I ordered. Absolutely insane
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Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at Wendy's in Putnam, CT?

The drive-thru is open every day from 9:00 AM to 11:00 PM.

Does Wendy's in Putnam serve breakfast?

Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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