A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Customers frequently noted issues with the freshness and quality of produce, including complaints about rotten or bruised items.
Customer Service
Mixed feedback on customer service; while some praised friendly staff, others reported rude interactions and poor handling of complaints.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Many customers expressed dissatisfaction with high prices compared to competitors, with some noting frequent mispricing issues.
Checkout Experience
Customers reported frustrations with the checkout process, particularly with self-service machines and limited cashier availability.
PC
Phill Champs
Nov 15, 2025
5.0
Great prices compared to BigY.
KT
Karlin Thomas
Oct 30, 2025
5.0
Clean and organized store layout! Bottle return works great, accepts many, many different brands and their machines don't break down like some others do!
KO
Katelyn Ober
Oct 26, 2025
2.0
Not good, go to killingly, or putnam price chopper for fresh fruits and vegetables. Aweful produce section for the last 1yr. Vegetable platter smell rotten, fruit is soft and wrinkled, everything is either bruised, smelly, slimey, or wrinkled. Bakery is ok, not great seems a bit stale or gets moldy in a day or two of purchase. Even when I bake my own bread usually last 4 days...
JM
JOHN ML
Oct 3, 2025
5.0
Plenty of help and quality food
KV
Kathleen Valentine
Aug 30, 2025
3.0
Okay, I have been shopping for groceries since I was 16--50 yrs. I have learned to help the baggers by arranging my purchases on the belt according to weight-heaviest first to go on the bottom of my reusable bag. Another bag for frozen items, then refrigerated on top of those. Lightweight items in another bag or on top of heavy items, including fruits.
Today, I had three bags with me. The cashier put All items in ONE bag. I had 16 items(4 of which were jars of pasta sauce, weighing 1 pound each) ranging in weight and perishability-which should go on top. The bag HAD to weigh 20-25 pounds.
I am not a lightweight, but that was ridiculous, considering I had 2 other bags.
So, my question is:are these youngsters being trained in every aspect of their job- like, the proper way to bag, or just how to ring up?
What are the regular operating hours for Stop & Shop in Putnam, CT?
Stop & Shop in Putnam, CT is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sundays from 7:00 AM to 9:00 PM.
Does Stop & Shop offer online shopping options?
Yes, customers can shop online for delivery or pickup at Stop & Shop in Putnam, CT.
What delivery services does Stop & Shop provide?
Stop & Shop offers delivery services for customer convenience.
Can I earn rewards while shopping at Stop & Shop?
Yes, Stop & Shop has a GO Rewards loyalty program that offers personalized offers and allows you to earn points redeemable for gas or groceries.
What social media presence does Stop & Shop have?
Stop & Shop has a Facebook page located at https://www.facebook.com/402790333404667 under the name 'Stop & Shop'.
What additional services are available at Stop & Shop in Putnam?
Services include Flu Vaccination, People’s United Bank services, Check It!, RedBox rentals, UPromise, Blue Rhino propane exchange, Western Union, and Coinstar.
What nearby places can help with financial transactions when visiting Stop & Shop?
Nearby financial services include M&T Bank, M&T Bank ATM, and Western Union for currency exchange and other transactions.
Are there entertainment or dining options near Stop & Shop?
Yes, nearby entertainment and dining options include Montana Nights Axe Throwing- Putnam, Empire Buffet (Chinese restaurant), KFC (fast food), and Giant Pizza.
What places near Stop & Shop offer fitness and wellness services?
Local fitness centers near Stop & Shop include Putnam AF and Anytime Fitness gyms, as well as beauty services at Supercuts and Elle Nail Salon.
Can I exchange propane or rent movies near Stop & Shop?
Yes, Blue Rhino Propane Exchange is nearby for propane needs, and Redbox kiosks are available for movie rentals at Stop & Shop.