Dunkin'

4.0
462 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Preston, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
492 Ct Rte 2, Preston, CT
06365, United States

Hours

Reviews

4.0
462 reviews
5 stars
236
4 stars
110
3 stars
50
2 stars
21
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and incorrect orders being common.

Staff Attitude

While many reviews praised the friendliness and helpfulness of the staff, there were also complaints about rudeness and lack of attentiveness to orders.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong drinks.

Cleanliness

The cleanliness of the store was noted positively by some, but there were also reports of unsanitary conditions and dirty areas.

Product Quality

While coffee quality received praise, many customers expressed disappointment with the food items, citing a decline in quality and freshness.
  • VB
    Vickie Bouknight
    Nov 21, 2025
    1.0
    I got there a couple of minutes before they closed and the lady told me that they had nothing but iced coffee. I wanted to buy at least a doughnut and she told me that they had nothing and wouldn't even let me use the bathroom and the restaurant was still open. It was horrible.
  • RN
    Ricardo Nocera
    Oct 18, 2025
    3.0
    Slowest Dunkin ever
  • AL
    Arthur Mc Lean
    Oct 2, 2025
    5.0
    Good stop, coffee always good. Great drive up service.
  • DD
    Don
    Sep 23, 2025
    5.0
    Very nice people service was fast
  • CJ
    Cliff Jones
    Sep 14, 2025
    5.0
    Dunkin is Dunkin. Quality of donuts has definitely dropped off over the last few years. Coffee always on point. Staff here are great

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Preston, CT?

Dunkin' in Preston, CT is open every day from 4:00 AM to 9:00 PM.

Does Dunkin' in Preston, CT offer delivery services?

Yes, Dunkin' offers delivery services daily from 5:00 AM to 8:00 PM.