Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I was looking forward to trying the Big Arch so I went to the drive thru. Big mistake, this could be the worst McDonalds anywhere. I ordered the Big Arch with no bun. I got 2 patties, each only half covered with cheese along with a big glob of cheese on the side. I was also looking forward to trying the new secret sauce, But I didn't get any! I should also mention that there were only me and one other car at the drive thru and they parked both of us, then brought both orders out together. Inconvenient for everybody.
GD
Gabriel DN
Mar 20, 2026
1.0
What about the quality of the products in this McDonald's? I recently bought some hamburgers and they delivered them with the raw meat, money that I have lost since I was passing through I could not return it. What a bad quality.
RM
Rolando Melendez
Mar 17, 2026
1.0
Today I came to this location simply for a cup of coffee. I placed my order through the app while sitting in the parking lot. After waiting about 5 minutes, I went inside expecting it to be ready — it wasn’t.
I stood near the register patiently, but not once was I acknowledged with a hello, smile, or even eye contact. One employee walked past me multiple times (at least 4–5 times) without saying a word or even looking in my direction.
Then another customer walked up to the register after me, and despite clearly seeing that I was already waiting, the employee chose to help him first instead of acknowledging me.
By the time they finally got to my order, they had completed around 8–9 other orders. After waiting roughly 10 minutes total for a single coffee, I was handed a cup that was completely cold. I even demonstrated this by placing my finger in it — that’s how cold it was.
At that point, I just walked out.
Absolutely unacceptable customer service and a completely unacceptable product.
JS
J S
Mar 11, 2026
4.0
I frequent this McDonalds on the way to work. It’s always clean and the employees are always working hard. They make a good cup of coffee here too!
What are the regular store hours for McDonald's in Plantsville, CT?
The McDonald's in Plantsville, CT is open from 5:30 AM to 11:00 PM from Monday to Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's in Plantsville, CT?
Delivery is available from 7:00 AM to 10:30 PM Monday through Saturday, and from 7:30 AM to 10:30 PM on Sunday.
When is the drive-thru open at the Plantsville McDonald's?
The drive-thru is open daily from 6:00 AM until midnight.
What delivery and pickup services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food online or via an app?
Yes, you can order McDonald's food online through their delivery URL or via their official app available on both Apple and Android platforms.
What payment options are accepted at McDonald's in Plantsville, CT?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru service available 7 days a week from 6:00 AM to midnight.
Are there nearby grocery stores in case I want to shop after eating at McDonald's?
Yes, nearby grocery stores include IGA, Tops Marketplace, and Atlantis Fresh Market, which offer groceries, liquor, and convenience items.
What other dining options are near the McDonald's in Plantsville?
Nearby dining options include Domenic's and Vinnie's Pizza, Grace's Restaurant, Spartan II Pizza & Restaurant, Tuscany Restaurant & Pizzeria, Fratelli's Italian Restaurant, and Close Harbour Seafood Restaurant and Market.
Are there any services nearby that can help if my car needs attention while I visit McDonald's?
Yes, Auto House of Luxury and Palumbo's 66 provide automotive repair and car dealer services near McDonald's for your convenience.
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