Brand Certified
McDonald's
3.8(605 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
894 Meriden Waterbury, Plantsville, CT
06479, United States
Certified by McDonald's • Mar 01, 2026
(860) 621-2739
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.8
605 reviews
5 stars
258
4 stars
145
3 stars
100
2 stars
32
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising friendly staff while others report rudeness and poor handling of issues.
Food Quality
Many customers complained about cold or improperly prepared food, with several noting that fries and other items were often stale or not fresh.
Cleanliness
The cleanliness of the restaurant received mixed reviews, with some customers noting it was clean while others reported dirty dining areas.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Speed of Service
While some customers appreciated quick service, others experienced long wait times, particularly during busy hours.
- WRWayne and Melanie Rivera5 days ago1.0Waited 10 minutes and got the wrong order and then the guy gave me a hard time the 10 minutes later a guy with my order tells him that he got the wrong order and I stared at the manager and he rolls his eyes and made me my spicy chicken sandwich.
- JCJamie CugnoJan 29, 20261.0This mcdonalds made me come back 2 times and still I left thinking it was finally made right and it still wasn't i should have gone back a third time. It sad. The they are rude and say they do not offer pure honey so we were upset about that too. The namager the bigger Spanish woman didn't even want to deal with us and gave us bad old fries. And when wanting to get ice cream cone she was upset
- JEJahniceya EdmonsonJan 22, 20261.0Customer service was great , I and another person was trying to order our food and use a coupon but the app was not working . After a whole 15 minutes the app decide to work and no one was in the front for another 15 minutes while we waited no one took our after two people walked and stand in line with us .
- JPJames PadgettJan 13, 20265.0Very clean and quick service
- KFKathy ForsythDec 6, 20251.0If I can give it no stars, I would forgot to order some apples for my granddaughter and the kid at the window wouldn’t let me order them
Frequently Asked Questions About McDonald's
What are the regular store hours for McDonald's in Plantsville, CT?
The McDonald's in Plantsville, CT is open from 5:30 AM to 11:00 PM from Monday to Thursday, 5:30 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.
What are the delivery hours for McDonald's in Plantsville, CT?
Delivery is available from 7:00 AM to 10:30 PM Monday through Saturday, and from 7:30 AM to 10:30 PM on Sunday.
When is the drive-thru open at the Plantsville McDonald's?
The drive-thru is open daily from 6:00 AM until midnight.
What delivery and pickup services does McDonald's offer at this location?
This McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Can I order McDonald's food online or via an app?
Yes, you can order McDonald's food online through their delivery URL or via their official app available on both Apple and Android platforms.
What payment options are accepted at McDonald's in Plantsville, CT?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, there is a drive-thru service available 7 days a week from 6:00 AM to midnight.
Are there nearby grocery stores in case I want to shop after eating at McDonald's?
Yes, nearby grocery stores include IGA, Tops Marketplace, and Atlantis Fresh Market, which offer groceries, liquor, and convenience items.
What other dining options are near the McDonald's in Plantsville?
Nearby dining options include Domenic's and Vinnie's Pizza, Grace's Restaurant, Spartan II Pizza & Restaurant, Tuscany Restaurant & Pizzeria, Fratelli's Italian Restaurant, and Close Harbour Seafood Restaurant and Market.
Are there any services nearby that can help if my car needs attention while I visit McDonald's?
Yes, Auto House of Luxury and Palumbo's 66 provide automotive repair and car dealer services near McDonald's for your convenience.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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