Dunkin'

3.2
346 reviews
Decked Out Lattes
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Business Details

1825 Meriden-Waterbury Tpke, Plantsville, CT
06479, United States
(860) 620-1901
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plantsville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1825 Meriden-Waterbury Tpke, Plantsville, CT
06479, United States

Hours

Reviews

3.2
346 reviews
5 stars
110
4 stars
66
3 stars
45
2 stars
24
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Freshness

Many reviews mentioned stale food items, particularly bagels and donuts, leading to dissatisfaction.

Staff Training

Several customers noted a lack of proper training among staff, resulting in mistakes and unprofessional behavior.

Operational Issues

Customers experienced issues with the store's hours, including being closed early or not opening on time.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that experiences can vary.
  • AC
    Amado Cabeza
    5 days ago
    5.0
    Good energy in the morning
  • PC
    paula cross
    Nov 15, 2025
    1.0
    If I can give zero stars I will. Staff are rude, can tell they do not want to be here on Saturday. No hello through drive-through no hold on waited about 16 minutes in drive through.
  • JA
    John Andrews
    Nov 1, 2025
    4.0
    Stopped in for a coffee and a doughnut. Staff were friendly. The one lady working Wednesday afternoon was super fast working the drive through. Good experience.
  • AP
    Adrian Pigeon
    Oct 23, 2025
    5.0
    I just rung up there phone wanted to mention thanks and you're awesome I froze up before I could explain myself. I'm Zhe and use also work for Dunkin for years and years so when I still come thru for caffeine and delicious treats
  • DH
    Damon hoard
    Oct 15, 2025
    1.0
    Waited in drive thru for 10 min not even a hold on a second from drive thru workers. Drove around went inside felt as though I should beg them for service waited another six min to be waited on and another 6 min for coffee because none was ready. I was the only person in the place. Dunkin you really need to properly train your staff. Do better!
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Plantsville, CT?

Dunkin' in Plantsville, CT is open Monday through Friday from 4:00 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.

What holiday drinks are available at this Dunkin' location?

This location offers new holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.