Dunkin'

3.2
347 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plantsville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1825 Meriden-Waterbury Tpke, Plantsville, CT
06479, United States

Hours

Reviews

3.2
347 reviews
5 stars
111
4 stars
66
3 stars
45
2 stars
24
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude staff and poor interactions.

Order Accuracy

Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.

Speed of Service

Many reviews mention long wait times in both drive-thru and in-store, with some customers experiencing delays even when the location was not busy.

Food Quality

Several customers complained about stale food items, particularly bagels and donuts, affecting their overall experience.

Cleanliness

There are multiple mentions of unsanitary conditions, particularly in the bathrooms, which detracted from the overall impression of the establishment.
  • HR
    Hanging with Rick
    Dec 18, 2025
    5.0
    Great customer service give them all a raise
  • AC
    Amado Cabeza
    Nov 19, 2025
    5.0
    Good energy in the morning
  • PC
    paula cross
    Nov 15, 2025
    1.0
    If I can give zero stars I will. Staff are rude, can tell they do not want to be here on Saturday. No hello through drive-through no hold on waited about 16 minutes in drive through.
  • JA
    John Andrews
    Nov 1, 2025
    4.0
    Stopped in for a coffee and a doughnut. Staff were friendly. The one lady working Wednesday afternoon was super fast working the drive through. Good experience.
  • AP
    Adrian Pigeon
    Oct 23, 2025
    5.0
    I just rung up there phone wanted to mention thanks and you're awesome I froze up before I could explain myself. I'm Zhe and use also work for Dunkin for years and years so when I still come thru for caffeine and delicious treats

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Plantsville, CT?

Dunkin' in Plantsville, CT is open Monday through Friday from 4:00 AM to 7:00 PM, and on weekends from 5:00 AM to 7:00 PM.

What holiday drinks are available at this Dunkin' location?

This location offers new holiday drinks including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.