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Brand Certified

Arby's

4.2
(963 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
867 Meriden Waterbury Tpke, Plantsville, CT
06479, United States

Hours

Reviews

4.2
963 reviews
5 stars
503
4 stars
274
3 stars
94
2 stars
44
1 star
48

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, including the dining area and bathrooms.

Customer Service

Feedback highlighted friendly and courteous staff, although some reviews noted inconsistent service quality.

Food Quality

While many enjoyed the food, there were complaints about cold or poorly prepared items, as well as issues with portion sizes.

Pricing

Several customers felt that prices were high for the quality and portion sizes of the food.
  • KT
    Katelyn Tuchay
    1 day ago
    5.0
    This is the only good arbys I've been too
  • BR
    Bob R
    Feb 1, 2026
    5.0
    been going there for years!! Always Clean the workers are Always very nice! And Prices are very good!
  • LD
    Lois DeGregory
    Jan 7, 2026
    4.0
    Did a drive thru order. I thought it was quite expensive...$14 for a medium fry and peach cobbler pie. Customer service guy was very nice, but I realized after I drove away, that they never gave me a receipt.
  • ED
    Ebony Diaz
    Dec 28, 2025
    5.0
    Thank you for the great customer service!!! Will be back again.
  • BW
    Bill Wilson
    Dec 12, 2025
    4.0
    The heat was off as it was broken which made it cold in the restaurant

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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