Arby's

4.2
961 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
867 Meriden Waterbury Tpke, Plantsville, CT
06479, United States

Hours

Reviews

4.2
961 reviews
5 stars
501
4 stars
274
3 stars
94
2 stars
44
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while many praised the friendly and fast service, others reported poor service and long wait times.

Cleanliness

The restaurant generally received positive remarks for cleanliness, though some reviews highlighted issues with dirty tables and bathrooms.

Food Quality

Food quality was inconsistent; while some customers enjoyed their meals, others reported cold or poorly prepared food.

Management Issues

Several reviews mentioned concerns about management practices, particularly regarding staff treatment and order accuracy.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling it was too high for the portion sizes and quality.
  • LD
    Lois DeGregory
    5 days ago
    4.0
    Did a drive thru order. I thought it was quite expensive...$14 for a medium fry and peach cobbler pie. Customer service guy was very nice, but I realized after I drove away, that they never gave me a receipt.
  • ED
    Ebony Diaz
    Dec 28, 2025
    5.0
    Thank you for the great customer service!!! Will be back again.
  • BW
    Bill Wilson
    Dec 12, 2025
    4.0
    The heat was off as it was broken which made it cold in the restaurant
  • CA
    Craig Alling
    Nov 10, 2025
    5.0
    Expectations must be realistic, this is a "fast food chain". With that said, the tables, and floor heck the whole restaurant was clean when we walked in. They typically have some "healthier" options, and this visit they brought back the deep fried turkey sandwich. I don't think it was deep fried, but man was it good (club style) tried the "steak nuggets" which were a little greasy but really good. As always (at this one at least) was fast courteous service, and great tasting food in a clean establishment. Kudos to the whole staff for making a pleasant meal.
  • KR
    Kyle Rice
    Oct 1, 2025
    5.0
    So clean best place for being clean the chicken was a little hard and the worker was really nice and I ordered a lot of food with in 5 mins my food was done