Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Okay, I believe in giving people a second chance. I went to this Wendy's in Plainville requested fresh hot food as I was gonna be traveling and wanted it to stand a chance of at least being semi warm, although I wasn't going very far only within a mile upon bringing lunch to someone that requested it, it was absolutely nasty. The nuggets look like they refried them to heat them up. The Junior bacon burger looked like that had been sitting out and rewarmed. It was so overdried that the person refused to eat any of it and pretty much had Coke for It was a 6 biggie bag.I understand 6.00 isn't a lot But when you don't have much money and you've chosen somewhere to eat as your only meal for the day you would like it to be semi enjoyable, needless to say, the whole meal was a waste of $7.51. Basically, the person only got to have the Coke for their lunch absolutely. Disgusting They should take more pride and time in serving their food. I Advise them. I would even wait a few minutes to get fresh hot food. And they told me upon giving me the bag, which was all full of grease on the outside they reassured me that everything was fresh and hot and me, instead of checking it gave them the benefit of the doubt. Well, 2 strikes you're out and I will not be returning again and I hope other people do not go to your restaurant as well. And perhaps then you'll take people's money. More seriously as to how they spend it. RUN FROM THIS PLACE ....
DT
Dorian Terry
Apr 22, 2026
1.0
I had an offer for a free frosty for my birthday. I tried to redeem it in restaurant. She scanned my code, said it didn't work, and didn't give me anything. After that my code was gone like I redeemed it. I tried to tell her that she redeemed my code without giving me anything and she just stood there staring at me blank faced and did nothing. This Wendy's stole my reward and didn't give me anything. Now I can't even redeem the offer at a different Wendy's location. THIS LOCATION SUCKS.
LR
Leonard Rosenfield
Apr 21, 2026
2.0
HOW HARD IS IT TO READ THE SCREEN: NO CHEESE!!!
CH
Charissa Hammond
Apr 19, 2026
2.0
problems. 1 no chocolate frosty
2. Being handicap access is terrible. Door too hard to open.
3. Only mustard packets
packets
If I was alone I could not get in. Either way not having mustard put on my sandwich is why I hesitate to eat at any Wendy's.
FF
Foodie5starR8er
Mar 27, 2026
2.0
This place is just barely making it. People in line waiting like 10 minutes for their food while drive thru is being served, no napkins or lids for cups, garbage bins over flowing. I was here 6 months ago and it was like this so i thought id give it another try and they were actually worse. I bet if Dave the founder was around still this wouldnt be happening, he nust be rolling over in his grave.
What are the drive-thru hours for Wendy's in Plainville, CT?
Wendy's drive-thru is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on Saturday and Sunday.
Is the Wendy's at 171 New Britain Avenue in Plainville currently open?
Yes, this Wendy's location is open and committed to serving you every day.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's provides dine-in, drive-thru, delivery where available, and takeout services.
How can I order Wendy's food online or through an app?
You can order online at order.wendys.com or use the Wendy's app available on the Apple App Store to place your order conveniently.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
Does this Wendy's serve breakfast and what meals are available?
Yes, this location serves breakfast, lunch, and dinner with a variety of menu options including breakfast combos, sandwiches, coffee, and sides.
How can I contact the Plainville Wendy's for questions or feedback?
You can call the location directly at (860) 846-2003 or contact Wendy's Customer Care via their website at wendys.com/contact-us or by phone at 888-624-8140.
Are there any nearby restaurants I can visit before or after dining at Wendy's?
Nearby fast food options include Taco Bell, Long John Silver's | Taco Bell, and another Wendy's, providing variety for your dining choices.
What local services are available near Wendy's that customers might find useful?
Nearby services include Mortgage Assistance Co., A Moment Away Day Spa, and LibertyX Bitcoin ATM, which may be convenient for errands or relaxation before or after a meal.
Are there any nearby shopping and automotive services near Wendy's in Plainville?
Yes, customers can visit Kohl's for shopping or Valvoline Instant Oil Change and Quick Lane for automotive services located nearby.
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