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Taco Bell / Long John Silver's

3.4
(610 reviews)

Business Details

167 New Britain Avenue, Plainville, CT
06062, United States
(860) 747-6462
https://locations.tacobell.com/ct/plainville/167-new-britain-avenue.html

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 167 New Britain Avenue in Plainville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / Long John Silver's
167 New Britain Avenue, Plainville, CT
06062, United States

Hours

Reviews

3.4
610 reviews
5 stars
203
4 stars
132
3 stars
96
2 stars
45
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some experiencing delays of over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Feedback varied on food quality, with some customers enjoying their meals while others received cold or poorly prepared items.

Staff Attitude

Customer service experiences were inconsistent, with some praising friendly staff while others reported rudeness and lack of attention.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area, including dirty tables and floors.
  • GG
    Gabo
    1 day ago
    1.0
    The most disorganized service possible. We watched as they mixed up 3 orders in a row. They then lost our order from the system and could not find it. Took over 30 minutes to get tasteless slop.
  • JS
    Jaime Bruno (SkaterJ16)
    6 days ago
    1.0
    Long wait times even for pre orders above 10 minutes before
  • MP
    Mark Pastor
    6 days ago
    1.0
    This is no longer a Long John Silvers location. They never pick up their phone so we had to go there. It's just a Taco Bell. We didn't stay to eat since we were looking for fish on a Friday. Disappointed that no one attached to this business can change this listing or AT LEAST a person can answer the phone. This is obviously a restaurant that didn't try and I'd be hesitant to spend my money to try the food
  • BB
    Brandon
    Feb 12, 2026
    1.0
    Never been to a slower taco bell anywhere in the country. Food was also cold. I have no idea how it's possible. Easily 30 minutes in line with 1 car in front of me. It's like they opened and closed the store for every order.
  • FM
    first mid
    Dec 20, 2025
    1.0
    Ordered 3 supreme luxe boxes and ate at the restaurant. Food was cold l, hence not tasty. They missed one item in each box and did not inform us until we asked. Reason was black beans were not available. Should've told us before delivering food to us.

Frequently Asked Questions About Taco Bell / Long John Silver's

What are the drive-through hours at Taco Bell / Long John Silver's in Plainville, CT?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell / Long John Silver's located in Plainville?

It is located at 167 New Britain Avenue, Plainville, CT 06062, USA.

Brand Certified Facts from Taco Bell / Long John Silver's

This information is certified by Taco Bell / Long John Silver's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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