Brand Certified
McDonald's
3.1(939 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
260 New Britian Ave, Plainville, CT
06062, United States
Certified by McDonald's • Mar 01, 2026
(860) 846-8055
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
939 reviews
5 stars
292
4 stars
155
3 stars
144
2 stars
72
1 star
276
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including old, cold, or improperly prepared items.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and poor hygiene practices.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer care.
- CCCharles CannellFeb 25, 20261.0Good luck getting your order correct the first time. Cant count how many times ive gone and its always something. Just literally put the fries in the bag.
- RBrad boiFeb 22, 20265.0Feb 22, 2026. So I haven’t been to McDonald’s in a longggggggg time. So long I got a mean six pack, but I went about a month ago and came back twice since. Not sure why this place is only getting 3 stars. My wait time was 5 mins. The food was warm and to my exact specifications. Every bite was nostalgic and reminded me of being a kid going to McDonald’s. 3 times I been there in a month and everytime I said I’ll go back. I’ll see them soon
- LZLeslie ZajacFeb 17, 20265.0I visit this location when I visit my grandchildren. Grandma always visits with a happy meal!
- SCShana CollinsFeb 3, 20261.0I’ve had several disappointing experiences at this McDonald’s location. Each time I visit, something is always unavailable, and it’s nearly impossible to use my rewards. The system rarely pulls them up, and staff never offer any accommodation when that happens. Today was another frustrating visit. They were out of soda and sweet tea—only orange juice and coffee were available. I asked if I could substitute orange juice for the sweet tea at the same price since the drinks I wanted weren’t available. The employee told me “no,” saying they’re not allowed to make that adjustment. It’s frustrating to be inconvenienced repeatedly without any effort to make things right. This location is consistently slow, unaccommodating, and unprepared. It’s honestly one of the worst McDonald’s experiences I’ve had.
- SGsome GalFeb 1, 20263.0It’s McDonald’s. Loud greasy. I can’t believe they pitched the salads. Friendlys is next door if you want something slightly more healthy This place is either really busy or totally dead. Either way. You wait. You will wait to be waited on for counter service. Or wait for your food to be cooked Then the yelling begins from the great beyond then your food arrives. I rather skip McDonald’s all together and eat better quality food at a sit down resturant. But hey. That’s just me.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Plainville, CT?
McDonald's in Plainville, CT is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at 260 New Britian Ave has a drive-thru open from 5:00 AM to 11:00 PM every day.
What delivery services does McDonald's Plainville offer?
They offer delivery from 6:00 AM to 11:00 PM and provide services including curbside pickup, same-day delivery, and no-contact delivery.
How can I order from McDonald's Plainville online or via mobile apps?
You can order through their delivery website or use the McDonald's App available on iOS and Android.
What payment options are accepted at McDonald's Plainville?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is McDonald's Plainville located?
McDonald's is located at 260 New Britian Ave, Plainville, CT 06062, USA.
Can I earn rewards at McDonald's Plainville?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby attractions can I visit before or after dining at McDonald's Plainville?
You can visit Friendly's for American food and ice cream or explore Connecticut Commons shopping center for cosmetic and beauty supplies.
Are there other dining options near McDonald's Plainville?
Yes, nearby dining options include Applebee's Grill + Bar, Yummy Sushi, Luna Pizza, and Starbucks for coffee and snacks.
What retail stores are located near McDonald's Plainville for shopping?
Nearby retail stores include Charming Charlie, Ulta Beauty, Famous Footwear, Five Below, and Verizon for various shopping needs.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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