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Dunkin' Zero
Brand Certified

Dunkin'

3.6
(152 reviews)

Business Details

(860) 410-1831
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
149 New Britain Ave, Plainville, CT
06062, United States

Hours

Reviews

3.6
152 reviews
5 stars
75
4 stars
23
3 stars
13
2 stars
7
1 star
34
  • UU
    Uglyman
    Jan 4, 2026
    1.0
    Worst ever Dunkin Donuts, I’ve ever been to. I bought a half box of donuts and a medium coffee on the evening of Saturday January 3rd 2026 with a $15 Dunkin Donuts gift card. When I got home , I realized that the donuts were stale when 3 of my children ate parts of 3 donuts. I discarded the donuts that were partially eaten & returned to the store with the remaining 3 uneaten donuts at approximately 1pm the next day. All I wanted was to replace the three remaining donuts but the supervisor who said her name was Michaela was extremely rude,unhelpful and condescending. She didn’t even allow me to fully explain the situation before she cut me off by saying that she couldn’t do anything without a receipt. I tried to explain to her that I had used a gift card and that the remaining credit on the gift card would show how much I had spent and I also suggested that she checked the cctv footage to verify my claim. She wasn’t interested and blew me off. I went to my car to retrieve the gift card and when I returned, another employee (Gary or Gavin) was there, I asked him to call Michaela but Gary returned and basically informed me that she said she was too busy(to deal with a customer with a grievance). Horrible customer service and employees with terrible attitudes.
  • IP
    Iris Perez
    Nov 26, 2025
    1.0
    Not a welcoming place at all. They make mistakes constantly and get upset with the customer, instead of apologizing. I had to go back for my coffee that was made terrible and then again on the same day because they forgot my muffin.
  • AS
    Anthony Soprano
    Aug 26, 2019
    5.0
    The best Dunkin Donuts around Pleasant staff and there fast service

Frequently Asked Questions About Dunkin'

What are the holiday drink specials available at Dunkin' Plainville?

This holiday season, you can try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the new Berry Sangria Refresher.

What are the daily operating hours for Dunkin' in Plainville, CT?

Dunkin' is open Monday through Friday from 4:00 AM to 8:00 PM, and on Saturday and Sunday from 5:00 AM to 7:00 PM.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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