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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(340 reviews)

Business Details

19 East St, Plainville, CT
06062, United States
(860) 793-2662
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
19 East St, Plainville, CT
06062, United States

Hours

Reviews

3.9
340 reviews
5 stars
181
4 stars
62
3 stars
32
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rudeness and poor attitudes.

Order Accuracy

Frequent complaints about incorrect orders, particularly with drinks and food items.

Food Quality

Concerns about food quality, including burnt items and unsanitary conditions.

Cleanliness

Some customers noted cleanliness issues, particularly with food preparation areas.

Speed of Service

Inconsistent service speed, with some praising quick service while others experienced long wait times.
  • CZ
    Carl Zelinsky
    4 days ago
    1.0
    I stopped by yesterday and they're was poop on the toilet, toilet seat, floor, and trash can. I replete out to a very young girl behind the counter. You could tell she did not care. I came by this morning and the human waste was still there. No one had cleaned it since yesterday or b4.
  • AC
    Alex Collins
    Feb 22, 2026
    1.0
    Forgets to give me the donuts I pay for Everytime.
  • SY
    Steven York
    Jan 24, 2026
    5.0
    Super friendly!!! Appreciate the kind service
  • EM
    E M
    Jan 14, 2026
    1.0
    The $5 special with the tiny wrap is so not worth It. Why cant u have 2 specials or bring back the $6 back.
  • ZE
    Zinah Erzaij
    Dec 22, 2025
    1.0
    visited Dunkin’ on the 12th of this month at around 11:45 AM. I placed my order, which included hash browns. When I received them, they looked old, not fresh at all, very dry, cold, and as if they had been forgotten in the oven. I told the employee who handed me the order and asked if she could replace the hash browns. She asked what the problem was, and I explained that they looked dry and burnt. She replied, “So you don’t want them crispy?” I told her I wanted them a little crispy, but this was not crispy — it was burnt. Her tone was not nice at all. She then told me to park and wait in the parking lot and said they would bring me a replacement. After a while, they came with the order again, but in a very rude manner. When I opened the bag, I found the same hash browns, just reheated, even drier and more burnt than before. Would anyone seriously expect a customer to eat this? Honestly, it was inedible. I was in a hurry and very hungry, so I couldn’t go back inside or ask for a manager. I tried to eat it anyway, but then I found a large hair inside the hash browns. After seeing that, I completely lost my appetite. I had to throw away all the food, including four bags of hash browns. It felt like I threw my money straight into the trash. Thankfully, I did not give any of this food to my child, who was crying and asking for hash browns. To the manager or owner of this location: please pay attention to what your employees are doing and to the cleanliness and quality of this place. After this experience, I heard many negative comments about this location as well. I truly wish I had never ordered from here.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Plainville, CT?

Dunkin' in Plainville, CT is open Monday to Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Plainville offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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