Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plainville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
335 reviews
5 stars
180
4 stars
61
3 stars
32
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly during the evening shift.
Food Quality
Several reviews mentioned issues with food quality, including burnt items and incorrect orders.
Inconsistency
Customers experienced inconsistent service and product quality, with some praising the morning crew while criticizing the afternoon staff.
Cleanliness
There were complaints about cleanliness, including finding hair in food and drinks.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions and good service from specific staff members.
- LDLinnette Montes DenizardJan 1, 20265.0New location it's wonderful place
- ZEZinah ErzaijDec 22, 20251.0visited Dunkin’ on the 12th of this month at around 11:45 AM. I placed my order, which included hash browns. When I received them, they looked old, not fresh at all, very dry, cold, and as if they had been forgotten in the oven. I told the employee who handed me the order and asked if she could replace the hash browns. She asked what the problem was, and I explained that they looked dry and burnt. She replied, “So you don’t want them crispy?” I told her I wanted them a little crispy, but this was not crispy — it was burnt. Her tone was not nice at all. She then told me to park and wait in the parking lot and said they would bring me a replacement. After a while, they came with the order again, but in a very rude manner. When I opened the bag, I found the same hash browns, just reheated, even drier and more burnt than before. Would anyone seriously expect a customer to eat this? Honestly, it was inedible. I was in a hurry and very hungry, so I couldn’t go back inside or ask for a manager. I tried to eat it anyway, but then I found a large hair inside the hash browns. After seeing that, I completely lost my appetite. I had to throw away all the food, including four bags of hash browns. It felt like I threw my money straight into the trash. Thankfully, I did not give any of this food to my child, who was crying and asking for hash browns. To the manager or owner of this location: please pay attention to what your employees are doing and to the cleanliness and quality of this place. After this experience, I heard many negative comments about this location as well. I truly wish I had never ordered from here.
- JRJessmarae RuizDec 4, 20255.0My favorite go to girl Claires makes my refresher so good every single time. Love this place!
- ADavi dNov 27, 20255.0favorite dunkin ever
- STSkip ThomasOct 4, 20255.0The customer service are good. I asked for a pumpkin donut but are out it. Then request a glazed donuts. When I open my order, I realized I was given two glazed donuts. I didn’t expect it but it show fairness and respect for customer is awesome.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Plainville, CT?
Dunkin' in Plainville, CT is open Monday to Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' Plainville offers both delivery and curbside pickup services.
What are some of the new holiday beverages available at Dunkin'?
You can try the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher from the holiday menu.
Can I order ahead using a mobile app at Dunkin'?
Yes, you can order ahead quickly using the Dunkin' mobile app available on both Apple App Store and Google Play.
What kind of food and drinks can I expect at Dunkin' Plainville?
Dunkin' offers espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch all day.
Does Dunkin' Plainville have a drive-thru for convenient service?
Yes, this location features a drive-thru for quick and easy ordering.
Are there vegetarian options available at Dunkin' Plainville?
Yes, Dunkin' serves vegetarian options for customers.
What nearby places can I visit before or after my Dunkin' visit?
You can check out Sax Restaurant and Pizza for Italian cuisine, Lighthouse Christian Church for a community visit, or stop by Plainville Optical if you need eyewear services.
Is there a convenient bank or ATM near Dunkin' in Plainville?
Yes, TD Bank and ATMs like Unbank Bitcoin ATM and KeyBank ATM are conveniently located nearby for your banking needs.
Where can I get coffee alternatives near Dunkin' Plainville?
Tim Hortons, another coffee shop, is located nearby if you want to try a different coffee experience.