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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(220 reviews)

Business Details

(860) 846-0549
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainville, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
436 Farmington Ave, Plainville, CT
06062, United States

Hours

Reviews

3.9
220 reviews
5 stars
114
4 stars
45
3 stars
24
2 stars
9
1 star
28

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong items and poorly prepared food.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others described rude and uncommunicative service.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Consistency

Customers noted a lack of consistency in service and product quality, with some expressing frustration over repeated mistakes.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences, particularly with specific staff members and overall service at certain times.
  • IB
    Ian Brown
    Jan 23, 2026
    1.0
    Gave order, noticed that the coffee came up wrong on the screen. Confirmed what I said with the guy taking the order and he said that he got it. Still got the wrong coffee, the wrap was burnt and the hash browns were cold and soggy. It’s a Dunkin, guys, it’s not a high bar to clear but y’all very much missed
  • SG
    Steven Guglietta
    Jan 23, 2026
    1.0
    The service in the drive through is among the worst I have experienced. Uncommunicative and rude. With so many other options, I will not be coming back.
  • CR
    cara R
    Dec 27, 2025
    1.0
    Worst Duncan in the decades that I have been a customer at Duncan they can't get an order right the product is beyond inferior it's never correct it tastes like crap I mean I'm not even sure if they ever clean their espresso machine because the espresso is disgusting. Order a breakfast sandwich it's not even cooked like I don't even know how they think they're doing a good job especially when you compare it to the dunkin' down the street on East Street that gives Superior service superior quality overall on the food as well and beverage.
  • DJ
    Dana Johnson
    Dec 14, 2025
    5.0
    I will Only go to this dunkin they are the only ones that make my coffee perfect I’ve never had a bad experience
  • DD
    Daniel
    Nov 26, 2025
    5.0
    The greatest staff I ever met and the nicest work crew. They have a lot of regular customers because it is a very warm and friendly place , always. Any negative comments are so wrong and should never be posted.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Plainville, CT?

Dunkin' in Plainville, CT, is open daily from 5:00 AM to 9:00 PM, except on Sundays when it closes at 9:00 PM as well.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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