Brand Certified
Wendy's
3.6(741 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
2 Pratt Road, Plainfield, CT
06374, United States
Certified by Wendy's • Feb 22, 2026
(860) 457-1723
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/ct/plainfield/2-pratt-road
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.6
741 reviews
5 stars
257
4 stars
190
3 stars
136
2 stars
58
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and pleasant staff, highlighting their positive interactions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and well-prepared meals, while others reported cold, greasy, or improperly made items.
Operational Issues
Several reviews mentioned issues with order accuracy, including missing items and incorrect charges, as well as problems with the frosty machine being frequently down.
Cleanliness
While some customers noted cleanliness in certain locations, others reported unsanitary conditions and maintenance issues, such as overflowing trash and dirty floors.
Pricing Concerns
Customers expressed concerns about high prices and inconsistent pricing for the same meals.
- MSMike StoneDec 5, 20254.0Always pleasure, friendly. Sandwich could be warmed up
- EBEileen BookerNov 23, 20254.0We got here about 1030 at night and the lady working Drive thru was very pleasant. It was nice to hear and see someone at that time so bubbly. The food was made to order and the wait wasn't long. The food was very good and fresh. I will definitely come back to this Wendys. Thanks for making our Sunday night good.
- CCCy ChampagneNov 1, 20255.0Always super nice, and I enjoy always going
- SWSubrina WolczakOct 16, 20251.0Didn't know the store was closed and a dude with my plates was parked i ln the drive through just hanging out with his friends in the store. Couldn't be bothered to come move his car. There were 3 cars blocked in because no one knew they were closed all the lights were still on. Do better!!! Everyone inside laughing thinking it's funny while we sit for over 10 minutes blocked in the driveway not cool maybe think about having responsible people working and not blocking the driveway. Not mad there were closed that our bad for not noticing the time just mad we got blocked in and everyone inside thought it was a joke to leave all of us that way
- TWTimothy WorthingOct 14, 20251.0ATTEMPTED to order a couple frostys several different times but they're always "down". Doesn't matter the day or time, they're always incapable of making them. The one time I ordered food here it was incredibly greasy (way more than it should have been considering it IS fast food) and clearly was inedible. McDonald's is known for their ice cream machine always being down, but this Wendy's is definitely taking that crown for being "down" all the time!
Frequently Asked Questions About Wendy's
Is Pratt Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's location at 2 Pratt Road, Plainfield, CT currently open?
Yes! This Wendy's location at 2 Pratt Road in Plainfield, CT is currently open and serving customers.
What are the drive-through hours at Wendy's on Pratt Road?
The drive-through is open from 7:00 AM to midnight Monday through Friday, and from 8:00 AM to midnight on weekends (Saturday and Sunday).
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 2 Pratt Road serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available in the Apple App Store for quick and easy ordering.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact the location directly at (860) 457-1723 or provide feedback through Wendy's Customer Care via their Contact page or Customer Satisfaction Survey online.
Does this Wendy’s location offer delivery and takeout?
Yes, it offers delivery and takeout services, along with dine-in and drive-thru options.
I’m visiting the area – are there any nearby places I should know about before or after visiting Wendy's?
Nearby you can find Domino’s Pizza for pizza delivery, Shell gas station for fueling up, and La Quinta Inn & Suites if you need accommodation.
Which nearby services might be useful if I need car repairs or tire services?
Close to this Wendy's, there is W Motors LLC for automotive repairs and Sullivan Tire Commercial Truck Center for tire services.
Are there banking and financial services near this Wendy's?
Yes, nearby are Centreville Bank, Putnam Bank (a division of Centreville Bank), CorePlus Credit Union, and Eastern Connecticut Savings Bank as banking options.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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