Dunkin'

3.7
232 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainfield, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
65 Lathrop Rd, Plainfield, CT
06374, United States

Hours

Reviews

3.7
232 reviews
5 stars
108
4 stars
49
3 stars
22
2 stars
10
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, although there were numerous complaints about slow service and order inaccuracies.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared drinks, leading to frustration among customers.

Cleanliness and Maintenance

Some customers noted cleanliness issues and concerns about the condition of the store, including outdated signage and unkempt areas.

Overall Experience

While some customers had positive experiences and enjoyed their visits, others expressed disappointment and frustration, indicating a lack of consistency in service and product quality.

Drive-Thru Efficiency

The drive-thru was often mentioned as slow, with long wait times and issues with order fulfillment, impacting customer satisfaction.
  • MD
    Michele DAndria
    Nov 14, 2025
    4.0
    The past few months at this Dunkin’ Donuts has gone downhill! The employees before were happy go lucky and always friendly! These new employees not so happy and definitely not as friendly! Now I got my normal French vanilla ice coffee and they put burnt coffee in it! It’s almost like I’m going to have to go a little further to get my Dunkin coffee! I’m completely disappointed!!
  • RA
    Raphael Antonio
    Oct 4, 2025
    5.0
    Been going for 3 months now, service is 10/10 Food is on point. 10 ou of 10 would recommend.
  • JF
    Jordan Fontes
    Jun 12, 2025
    5.0
    let me just say you guys all rock there especially the lady that always is working window bright and early in the morning your so sweet and kind and you know exactly how to make someone's day you made me whole week my birthday is around the corner i've been having a shitty week and i needed that thank you so much 🙏🏻❤️
  • AM
    Andrew Munro
    Oct 10, 2023
    5.0
    It's always busy in the morning but the service is always fast and they are super friendly. Awesome service 👏
  • CD
    Cara DiBattista
    Aug 8, 2023
    4.0
    Great location! My nephew worked here for a little while. The staff were great!

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Plainfield, CT?

Dunkin' in Plainfield, CT is open daily from 4:00 AM to 11:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers curbside pickup and delivery services.