Brand Certified
Dunkin'
3.7(234 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
65 Lathrop Rd, Plainfield, CT
06374, United States
Certified by Dunkin' • Feb 22, 2026
(860) 564-5185
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plainfield, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.7
234 reviews
5 stars
109
4 stars
49
3 stars
21
2 stars
10
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect drinks.
Cleanliness and Safety
Concerns were raised about cleanliness, particularly regarding food handling and the state of the drive-thru.
Coffee Quality
Several customers noted issues with coffee quality, including burnt coffee and spoiled taste.
Customer Experience
Positive experiences were noted for friendly interactions, especially from specific staff members, but overall customer service was seen as lacking.
- VBVanessa BourqueJan 8, 20261.0awful service let me tell you that much. tried to order a drink and they asked which way I wanted it and when I asked what’s the difference I got a whole attitude from an older women in her late 40s “cause I asked a question” then they deliberately gave me a brunt sandwich cause I asked a simple question on what their new “protein drink” was. there was one worker another women she was nice and tried to take over the conversation cause she saw the workers attitude. I did not appreciate this whatsoever and will never be going back I’ll be telling everyone that too. this behavior for such an older grown women was very uncalled for. do better at your big age you ain’t no kid.
- MDMichele DAndriaNov 14, 20254.0The past few months at this Dunkin’ Donuts has gone downhill! The employees before were happy go lucky and always friendly! These new employees not so happy and definitely not as friendly! Now I got my normal French vanilla ice coffee and they put burnt coffee in it! It’s almost like I’m going to have to go a little further to get my Dunkin coffee! I’m completely disappointed!!
- RARaphael AntonioOct 4, 20255.0Been going for 3 months now, service is 10/10 Food is on point. 10 ou of 10 would recommend.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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