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McDonald's

3.4
(1184 reviews)
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Business Details

465 Liberty Street, Pawcatuck, CT
06379, United States
(860) 599-9903
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
465 Liberty Street, Pawcatuck, CT
06379, United States

Hours

Reviews

3.4
1,184 reviews
5 stars
367
4 stars
257
3 stars
226
2 stars
114
1 star
220

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with service, noting both friendly staff and rude interactions, particularly during busy times.

Order Accuracy

There were frequent complaints about incorrect orders and missing items, with some customers expressing frustration over repeated mistakes.

Food Freshness

Feedback indicated inconsistency in food quality, with some customers receiving cold or undercooked items, while others praised the freshness of their meals.

Cleanliness

While some reviews highlighted cleanliness, others pointed out issues such as dirty restrooms and unkempt dining areas.

Drive-Thru Experience

Customers experienced long wait times and confusion in the drive-thru, with navigation issues and poor management reported.
  • DP
    Dennis Payne
    Dec 27, 2025
    5.0
    Clean and order was correct. What else could you ask for at mcd's
  • SK
    Skip Kimpan
    Nov 26, 2025
    4.0
    I always h order my fries with no salt here. I have learned this is a must at this location if you want to receive the freshest French fries. Also, their music repeats itself. They need to update their music selection.
  • KJ
    kenneth Paul Hvarre, Jr.
    Nov 21, 2025
    5.0
    The 2nd shift crew is fast, efficient, and polite. The guy at the first window and the one who takes the orders. He is so welcoming and very knowledgeable about the menu. The night manager is awesome too.
  • MJ
    Mark Doescher, Jr.
    Nov 12, 2025
    5.0
    It’s a McDonalds. But, locally, they’ve been doing well with kind staff, fast and hot food, and order correctness.
  • JG
    Jeff Gaccione
    Nov 9, 2025
    2.0
    Gave me the wrong stuff twice.
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Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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