Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and long wait times.
Food Consistency
Many customers noted issues with food quality, including cold or improperly prepared items, while a few mentioned fresh and hot food.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others reported dirty bathrooms.
Operational Issues
Customers frequently mentioned problems with the drive-thru navigation, incorrect hours of operation, and equipment malfunctions.
Staff Performance
While some staff members received commendations for their friendliness and helpfulness, others faced criticism for poor management and lack of training.
KJ
kenneth Paul Hvarre, Jr.
3 days ago
5.0
The 2nd shift crew is fast, efficient, and polite.
The guy at the first window and the one who takes the orders. He is so welcoming and very knowledgeable about the menu. The night manager is awesome too.
MJ
Mark Doescher, Jr.
Nov 12, 2025
5.0
It’s a McDonalds. But, locally, they’ve been doing well with kind staff, fast and hot food, and order correctness.